Field Service Technician, Level III

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🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Industrial Manufacturing

WebsiteLinkedInAll Job Openings

- employees

⚡ Energy

🤝 B2B

Energy • B2B

Industrial Manufacturing is a multinational energy and metals engineering and construction firm specializing in turn-key, large-scale power and mining projects. It delivers EPC (engineering, procurement and construction) services across conventional power generation and energy-transition technologies — including natural gas, renewables, hydrogen, grid and distribution networks — as well as digital transition, smart city and IoT platforms. The company also operates in metals (aluminum and bauxite) and emphasizes sustainability, corporate governance and investor relations while offering integrated project delivery from feasibility and design through procurement, construction and commissioning.

📋 Description

• Independently perform advanced start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment, including switchboards, control panels, and power products. • Install, modify, inspect, and support electrical or mechanical components and subassemblies, which may include panelboard interiors, circuit breakers, bus bar, subpanels, control components, power cabling, and control wiring. • Lead or support complex field service activities, including high-priority customer issues, critical commissioning needs, and escalated technical concerns. • Attend project meetings and coordinate with contractors, clients, Project Managers, Field Service leadership, manufacturing teams, engineering, and other internal support groups. • Analyze system failures, identify root causes, and determine appropriate corrective actions for complex technical issues. • Troubleshoot electrical circuits, control wiring, networking equipment, and related field service issues. • Coordinate with Project Managers, manufacturing facilities, engineering, quality, or other internal teams to resolve product, commissioning, or customer-reported issues in the field. • Accurately document service activities, root cause analysis, corrective actions, parts usage, open items, and follow-up requirements. • Provide technical guidance, mentoring, shadowing, and on-the-job training to Level I and Level II technicians, as needed. • Perform other duties as assigned by management.

🎯 Requirements

• Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS systems, generators, PDUs, or related equipment commissioning activities preferred. • Minimum of 3+ years of related electrical, mechanical, technical, manufacturing, construction, commissioning, or field service experience preferred. • Minimum of 2+ years of experience supporting switchgear start-up, commissioning, troubleshooting, repair, or related field service activities preferred. • Demonstrated ability to independently troubleshoot and resolve complex electrical, mechanical, power distribution, or commissioning-related issues in the field. • Ability to read and interpret electrical wiring diagrams, schematics, work instructions, technical drawings, and service documentation. • Strong diagnostic, problem-solving, and troubleshooting skills required. • Ability to safely use hand tools, power tools, and electrical testing equipment. • Working knowledge of electrical safety practices, PPE requirements, and safe work procedures. • Good verbal and written communication skills, including the ability to provide clear technical updates to customers, contractors, Project Managers, Field Service leadership, and internal support teams. • Ability to work independently with limited supervision and escalate critical issues appropriately. • Strong organizational skills with the ability to accurately document service activities, root cause analysis, corrective actions, parts usage, and follow-up items. • Ability to provide technical guidance, mentoring, or on-the-job training to Level I and Level II technicians as needed.

🏖️ Benefits

• comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success