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Workers' Compensation Claims Analyst

🕒 August 21

🎰 Nevada – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

👻 Ghost score 32%

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Logo of MGM Resorts International

MGM Resorts International

10,000+ employees

✈️ Travel

📣 Marketing

🏨 Hospitality

Travel • Marketing • Hospitality

MGM Resorts International is a global hospitality and entertainment company renowned for its luxurious resorts and casinos. With 28 destinations, primarily in Las Vegas, the company offers a blend of exceptional customer service, fine dining, entertainment options, and event facilities. MGM is dedicated to global expansion and emphasizes diversity, sustainability, and philanthropy while providing memorable experiences to its guests. The company boasts a large workforce of 81,000 global employees and is recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.

📋 Description

• Manage and serve as the company claim advocate for Workers' Compensation claims administered by TPAs nationwide • Serve as the primary contact with TPAs, MGM department leaders, and injured workers • Supervise TPA administration for quality assurance, claim management, medical management services, and litigation expenses • Conduct oversight and audits of TPA adherence to Best Practices and Special Handling Instructions • Oversee Nevada, Michigan, Ohio, Massachusetts, Maryland, New York, New Jersey, and Mississippi Workers' Compensation claims • Review TPA Risk Management System notes, including data entry, claim reporting, medical management, reserving, claimant communication, documentation, litigation, settlement negotiations, and return-to-work protocols • Identify trends and areas for program improvement with the Director of Workers' Compensation • Conduct quarterly claim reviews with TPA adjusters • Audit TPA files for proper evidence and case resolution plans • Identify claims for resolution and work with adjusters to resolve them promptly • Establish regular interactions with key TPA claims personnel • Develop cost-containment and claim-resolution strategies with TPA claims handlers • Collaborate with Return to Work Specialists and the ADA Department on permanent restriction processes • Provide education and training to departments to reduce injury frequency • Assist injured employees with navigating the Workers' Compensation claims process • Manage the Workers' Compensation claims system weekly to supply data for OSHA 300 and 301 logs in collaboration with the Safety Department • Monitor Workers' Compensation regulations, laws, and rulings • Complete other projects and tasks as directed by Risk Management leadership

🎯 Requirements

• High School Diploma or GED • 3+ Years of prior relevant experience working for a public company in the State of Nevada • Bachelor's Degree - Preferred • Nevada State Worker's Compensation license - Preferred • Previous experience working in a similar resort setting - Preferred • Up-to-date knowledge of worker's compensation regulations, laws and ruling • Ability to manage and oversee Workers' Compensation claims administered by TPAs • Ability to review and audit claim files for accuracy, compliance, reserving, medical management, litigation, settlements, and return-to-work protocols • Ability to collaborate with TPAs, MGM department leaders, injured workers, Return to Work Specialists, ADA Department, Safety Department, and Risk Management leadership • Knowledge of OSHA 300 and 301 log reporting requirements • Critical thinking and proactive communication skills

🏖️ Benefits

• Wellness incentive programs to help you stay healthy physically and mentally • Access to company hotel, food and beverage, retail, and entertainment discounts • Discounts with company partners on travel, electronics, online shopping, and more • Free parking on and off shift • Health & Income Protection benefits (for eligible employees) • Professional and personal development through programs and networking opportunities • Volunteer opportunities in the community

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