Customer Success Specialist – Intern/Graduate Trainee

Job not on LinkedIn

🔥 32 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

⚪️ Entry-level

🏆 Customer Success

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Minderest

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

💰 Seed Round on 2013-02

Consulting • Marketing • Logistics

Minderest is a leading provider of AI-powered price monitoring and price intelligence solutions for retailers and brands. With over 10 years of experience, the company offers expertise in competitor price monitoring, dynamic pricing, and market sales tracking. Minderest's platform supports retailers globally by monitoring prices in any country, language, or currency, leading to significant revenue increases and impressive ROI for its clients. Their innovative solutions empower businesses to make informed decisions across various departments, including marketing, sales, and finance.

📋 Description

• Assist Senior Account Managers with day-to-day client inquiries • Troubleshoot basic software questions and build professional client relationships • Guide new clients through initial platform setup and support product adoption • Create and update user guides, tutorials, and training resources • Assist with product walkthroughs for end-users • Extract data and prepare basic performance reports using business intelligence tools • Maintain accurate client records in HubSpot CRM • Support internal workflow optimizations • Collaborate with Sales, Product, and Operations teams • Share client feedback and support seamless customer experiences

🎯 Requirements

• Final-year university student eligible for an internship agreement, or recent graduate • Degree in Business Administration, Marketing, Communications, Engineering, or a related field • 0–1 years of professional experience • Native or fluent English essential for interacting with international clients • Spanish is a plus • Quick to learn new software tools independently • Proficiency in Google Suite required • Familiarity with CRMs such as HubSpot or basic data tools is a strong plus • Excellent written and verbal communication skills • Comfortable speaking in front of clients and hosting short video meetings • Proactive problem-solving attitude with a structured approach to daily tasks • Comfortable working with basic spreadsheets, numbers, and reporting data • High coachability, eagerness to receive feedback, and genuine interest in a long-term SaaS career

🏖️ Benefits

• Competitive compensation: internship stipend or entry-level salary aligned with profile and contract type • Performance bonuses aligned with team and department milestones • Healthcare coverage options (role/location dependent) • Paid time off • Flexible schedule options • Annual training budget for technical certifications • Structured mentorship program • Work equipment provided, including computer, monitor, keyboard, mouse, and headphones • Young, diverse, and global team environment committed to innovation and peer collaboration • Equal opportunity employer with an inclusive work environment focused on professional development