
201 - 500 employees
Founded 2015
🏥 Healthcare
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare • Healthcare Insurance • Wellness
Mindoula is a healthcare company that offers proven solutions for managing complex behavioral health, medical, and social challenges across the continuum of care. The company provides services for payers, providers, and consumers, using care extension solutions and a full suite of programs, including StrongWell™ for high-risk Medicare seniors. Mindoula achieves significant ROI by reducing reAdmissions, pharmacy costs, and ED utilization through its proprietary platform, which supports risk stratification, service, and remote monitoring. The company has earned HITRUST certification, reflecting its commitment to security and privacy in its operations.
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201 - 500 employees
Founded 2015
🏥 Healthcare
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare • Healthcare Insurance • Wellness
Mindoula is a healthcare company that offers proven solutions for managing complex behavioral health, medical, and social challenges across the continuum of care. The company provides services for payers, providers, and consumers, using care extension solutions and a full suite of programs, including StrongWell™ for high-risk Medicare seniors. Mindoula achieves significant ROI by reducing reAdmissions, pharmacy costs, and ED utilization through its proprietary platform, which supports risk stratification, service, and remote monitoring. The company has earned HITRUST certification, reflecting its commitment to security and privacy in its operations.
• Serve as role models for individuals facing substance-exposed living and those in various phases of recovery • Follow Substance Use Disorder Program guidelines to plan care, assess client needs, and complete screenings • Refer clients to appropriate resources • Coordinate with the Substance Use Disorder Program team, primary care providers, managed care organizations, and community agencies • Identify individual member needs and document interventions based on relationships and assessments • Provide support to members through a variety of settings and assist with support groups as needed • Contribute to case management meetings to ensure a team approach for each member • Complete documentation for member contacts, touches, cancellations, and care plans based on organizational policies • Communicate professionally with members, families, physicians, community agencies, agency leadership, and office staff • Follow chain of command in communicating concerns or recommendations • Achieve set goals/Key Performance Indicators (KPI's) • Represent and promote Mindoula and the Substance Use Disorder program through community, professional organization, and outreach participation • Participate in timely conflict resolution and treat people fairly and with respect • Support team members in performing their duties • Participate in performance improvement processes and initiatives • Promote responsible and ethical stewardship of Mindoula's resources • Maintain excellent punctuality and attendance during work hours • Partner with the enrollment team to grow member census and identify eligible members to enroll in the program • Perform other duties as assigned
• Fully certified as a Peer Support Specialist in WA • Successfully participated in a recovery program • Caring and compassionate, with a passion for helping individuals facing substance-exposed living make positive changes in their lives • Strong organizational skills • Problem-solving skills • Ability to work primarily from home with occasional community-based work 20% of the time as needed
• Medical, Dental and Vision Insurance • Supplemental Life Insurance • Short Term and Long Term Insurance paid by Mindoula • 401k, with a company match • 3 weeks paid vacation each year • 4 mental wellness days • 11 holidays • 8 weeks of paid parental leave • Personal Development Program: $500 credit reimbursement per calendar year
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