
201 - 500 employees
Founded 2015
🏥 Healthcare
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare • Healthcare Insurance • Wellness
Mindoula is a healthcare company that offers proven solutions for managing complex behavioral health, medical, and social challenges across the continuum of care. The company provides services for payers, providers, and consumers, using care extension solutions and a full suite of programs, including StrongWell™ for high-risk Medicare seniors. Mindoula achieves significant ROI by reducing reAdmissions, pharmacy costs, and ED utilization through its proprietary platform, which supports risk stratification, service, and remote monitoring. The company has earned HITRUST certification, reflecting its commitment to security and privacy in its operations.
🔥 1 minute ago
🦀 Maryland, Virginia – Remote
💵 $55k - $65k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
👻 Ghost score 2%
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201 - 500 employees
Founded 2015
🏥 Healthcare
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare • Healthcare Insurance • Wellness
Mindoula is a healthcare company that offers proven solutions for managing complex behavioral health, medical, and social challenges across the continuum of care. The company provides services for payers, providers, and consumers, using care extension solutions and a full suite of programs, including StrongWell™ for high-risk Medicare seniors. Mindoula achieves significant ROI by reducing reAdmissions, pharmacy costs, and ED utilization through its proprietary platform, which supports risk stratification, service, and remote monitoring. The company has earned HITRUST certification, reflecting its commitment to security and privacy in its operations.
• Grow as a Collaborative Care expert focused on driving, building, and nurturing current and new partnerships within the Collaborative Care Program • Drive partnerships at the account, practice, and provider levels to achieve referral volume goals and increase referral volume • Activate physicians within contracted practices to refer patients to the Collaborative Care Program • Carry and achieve a specific monthly referral goal/quota • Engage key physician referrers in the assigned territory via phone, video conference, and in person • Focus primarily on larger accounts and secondarily on smaller accounts as needed, with attention to provider needs • Partner with and assist the Sr. Director, Physician Activation and Partner Success to ensure provider satisfaction after implementation • Support initial provider training and education and ongoing referral growth • Develop and manage regular account meetings to review enrollment, growth opportunities, concerns, and achievements • Communicate with accounts, providers, and practice staff to understand practice needs and recommend referral-growth strategies • Create and review referral performance reports with accounts and practices • Track account/practice engagement and referral trends and intervene when referral slippage occurs • Identify challenges to referral activity and develop contingency or mitigation plans • Monitor industry changes and account developments and anticipate challenges for Collaborative Care referrals • Manage clinical concerns with clinical operations colleagues and liaise between Clinical Operations and referring providers • Support the referral process by confirming receipt of initial referrals • Provide initial and ongoing education to referring providers about appropriate patients and referral submission procedures
• Bachelor’s Degree in healthcare related field or business required • Three or more years of experience working in a sales or account management role • Strong preference for prior experience working with healthcare providers, preferably generating provider referrals for a service • Success in a 50% travel role • Project management experience or experience implementing new partnerships • Experience presenting company products both in person and virtually • Experience selling a healthcare service to accounts • Proven outcomes of growing accounts • Proficient in Microsoft Word, Google Suite (calendar, docs, sheets, slides etc.), Excel, and PowerPoint • Start-up and behavioral health experience a plus • Ability to develop and maintain strategic partnerships with key accounts • Experience providing proactive customer service that solves problems before they arise • Ability to understand healthcare trends and market trends and proactively suggest program changes • Proven ability to adapt to change in a high-growth organization • Demonstrated ability to create and review data and analytics to measure account performance • Comfortable creating and delivering virtual and in-person presentations • Ability to professionally represent Mindoula’s mission to key accounts
• Remote role • 50% travel role • Virtual and in-person work arrangements
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