Senior Field Solutions Engineer

🔥 1 minute ago

🦌 Connecticut, New York, +1 more states – Remote

🦌 Connecticut – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

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Miovision

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🚗 Transport

🔧 Hardware

☁️ SaaS

💰 $26.2M Venture Round - Miovision on 2023-10

Transport • Hardware • SaaS

Miovision is a provider of intelligent transportation systems that combines hardware, software, and data services to optimize urban mobility and traffic operations. The company offers video detection and permanent data collection devices, managed connectivity, and signal control hardware alongside cloud and edge software products such as Miovision One, Signal Optimizer, DataLink, and a GenAI traffic engineering assistant (Mateo). Its solutions cover traffic data collection and studies, continuous safety monitoring, adaptive signal optimization, emergency vehicle preemption and transit signal priority, and V2X integrations aimed at improving safety, reducing congestion, and enabling more efficient and sustainable cities.

📋 Description

• Support Traffic, Transit, Fire, Police, Public Works, snow management, and mobility departments • Design connected Smart City solutions aligned with city-wide goals • Embed within key agencies’ daily operations and lead strategic initiatives • Review systems, document gaps, create transformation plans, and capture product and feature needs • Write solution designs, technical documents, and implementation plans • Identify future integrations with Miovision and third-party systems • Coordinate departmental contributions and track progress with project management teams • Design and manage product demos, pilot installations, and proofs of concept • Work with the Approved Products List team to obtain product approvals • Help customers update Intelligent Transportation Systems specifications with Miovision Master Specifications • Resolve complex issues that stall purchases, delay renewals, or risk customer retention • Collaborate with Product and Support to resolve issues and product gaps • Build account plans, develop agency champions, support case studies, webinars, and references • Navigate cross-border rules to help close large deals • Advise Sales, Product, and Support on complex questions and document territory knowledge • Document customer feedback and help shape product strategy and roadmap priorities • Represent Miovision in the field with 40–50% travel expected

🎯 Requirements

• Candidates must be located in the North East to be considered; preference for those based in NY, MA, or CT • Deep domain knowledge of Intelligent Transportation Systems (ITS), traffic management systems, Opticom preemption/priority, and network products • Broad understanding of municipal department operations • In-depth understanding of civic network architecture and communications infrastructure • Ability to consult on fiber vs. cellular deployments, IPsec tunnels, and network port configurations • Working knowledge of product development lifecycle principles and basic engineering practices • Proven ability to develop business cases, conduct business analysis, and lead process mapping and redesign • Comprehensive systems implementation experience covering requirements gathering, system design, testing, training, change management, and long-term support • Hands-on experience leading pilot projects and delivering technical and executive-level demonstrations • Working knowledge of public-sector buying processes, agency specifications, and product approval workflows • Strong analytical skills and experience diagnosing complex business problems and architecting solutions • Exceptional planning and organizational skills; ability to prioritize and manage multiple projects simultaneously • Clear, persuasive, and adaptable written and verbal communication skills • Ability to travel up to 40–50% of the time • Travel between Canada and the USA is required • Legally eligible to work in the United States • No stated educational credential requirement

🏖️ Benefits

• Comprehensive health benefits • 24/7 virtual healthcare access • Dedicated wellness programs • RRSP/401K Matching Plan • Variable Incentive Plan • Mio-Days • Flexible vacation policy • Flexible work options • Internet subsidy • Remote work allowance • Enhanced leave for new parents