Director of Human Resources – People Operations

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Mission Telecom

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1983

📡 Telecommunications

🤝 Non-profit

🌍 Social Impact

Telecommunications • Non-profit • Social Impact

Mission Telecom is a nonprofit telecommunications provider dedicated to delivering affordable broadband solutions to social impact organizations, schools, and libraries. By leveraging the country's largest and fastest 5G network, Mission Telecom ensures that nonprofits can focus on their missions with reliable and secure internet access. The company offers a range of connected devices, account management services, and a commitment to social impact, enabling communities to engage effectively and equitably in the digital landscape.

📋 Description

• Develop, implement, and maintain HR policies, procedures, and best practices • Ensure compliance with applicable federal, state, and employment regulations • Advise leadership on HR-related risks, opportunities, and organizational needs • Support workforce planning and organizational design initiatives • Partner with leadership to create practical, people-centered policies that support consistency and accountability • Oversee day-to-day HR operations including onboarding, offboarding, employee changes, and documentation • Manage HR processes and reporting through ADP Workforce Now • Maintain personnel records and employment documentation • Support benefits administration, leave tracking, and related employee programs • Ensure data integrity and reporting accuracy across HR systems • Serve as a trusted advisor to employees and managers • Partner with leaders to navigate employee relations matters fairly, consistently, and with sound judgment

🎯 Requirements

• Bachelor’s degree required • Minimum 12 years of progressive HR leadership experience • SHRM certification (SHRM-SCP or SHRM-CP) required • Experience serving as sole or senior HR leader in a nonprofit or multi-program environment • Strong employment law compliance background • Direct experience with ADP Workforce Now or similar systems • Demonstrated experience creating executive-level HR metrics and dashboards • Proven ability to build structure in organizations lacking formalized HR systems

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development