Sales Director

🕒 March 18

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MKS PAMP

WebsiteLinkedInAll Job Openings

201 - 500 employees

MKS PAMP provides financial & physical trading services and operates a state-of-the-art precious metals refinery.

📋 Description

• The Sales Director is responsible for growing MKS PAMP’s commercial presence in the Americas with a primary focus on the US. • The role focuses on developing and maintaining strong relationships with financial institutions, bullion dealers, corporate clients, and distributors. • The Sales Director ensures compliant client onboarding and support processes while driving sales performance, market intelligence, and operational excellence within the local regulatory and cultural context. • Identify and pursue business opportunities across precious metals markets in the Americas with a primary focus on the US. • Collaborate as an integral team player to coordinate and implement sales strategies aligned with regional priorities and global business objectives, ensuring consistency and driving sustainable growth. • Build and maintain long-term relationships with key clients and partners, ensuring profitability and client satisfaction. • Conduct regular in-person/virtual meetings with clients and sales team. • Gather and synthesize client feedback and deep market intelligence to inform product development and service improvement. • Monitor market trends, competitor activities, and local regulations to adapt business strategy accordingly. • Represent MKS PAMP in meetings, events, and industry forums. • Lead the client onboarding process in strict accordance with Group compliance policies and regulatory requirements. • Coordinate with compliance and legal teams to ensure proper KYC documentation, due diligence, and client approvals. • Ensure all client interactions and transactions adhere to internal governance and ethical standards. • Maintain up-to-date knowledge of regional financial regulations and contribute to local compliance initiatives. • Act as trusted client support partner, proactively managing inquiries and resolving operational issues promptly to ensure a seamless and positive customer experience. • Coordinate with internal teams (operations, trading, logistics, and finance) to ensure seamless service delivery. • Escalate and resolve complex client matters efficiently, ensuring client satisfaction and retention. • Maintain an accurate and current database of client interactions, opportunities, and key metrics. • Provide strategic feedback and recommendations to regional leadership.

🎯 Requirements

• Master’s degree in Finance, Economics or a similar type of education • Min. 5 to 10 years of experience in a similar role • Excellent communication skills and high drive • Sense of responsibility and initiative • Ability to work autonomously • Demonstrated track record of continuous improvement and innovative thinking both in approach and in practical effect • Resistance to stress and time-pressure • Excellent interpersonal skills and customer orientation • Agile and flexible mindset, reactive to requests • Excellent organizational skills and attention to detail • Ability to interact with colleagues of diverse cultures; respect for diversity • Full professional proficiency in Office 365 is expected • Full professional proficiency in spoken and written English is required; knowledge of other languages is an asset • US citizen or holder of a valid US work permit.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Professional development opportunities