
1001 - 5000 employees
🤝 B2B
🤝 Non-profit
B2B • Non-profit • Software
Momentive Software is a provider of a comprehensive suite of software solutions tailored for nonprofits and associations. The company aims to streamline operations, enhance member and donor engagement, and drive impactful results for mission-driven organizations. Their offerings include tools for association management, fundraising, event management, learning management, and data analytics, allowing organizations to efficiently manage their financials and foster deeper community connections.
🔥 0 minutes ago
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1001 - 5000 employees
🤝 B2B
🤝 Non-profit
B2B • Non-profit • Software
Momentive Software is a provider of a comprehensive suite of software solutions tailored for nonprofits and associations. The company aims to streamline operations, enhance member and donor engagement, and drive impactful results for mission-driven organizations. Their offerings include tools for association management, fundraising, event management, learning management, and data analytics, allowing organizations to efficiently manage their financials and foster deeper community connections.
• Provide consultative services to clients throughout the entire event project life cycle • Understand clients’ event-related goals and objectives • Ensure accurate and timely initial configuration and event setup • Assist with iterative configuration changes throughout the event cycle • Troubleshoot complex or hard-to-diagnose software challenges for clients • Consult and train clients on using the software for their requirements and workflows • Ensure clients use Product Education team resources effectively • Guide clients on engaging the Support team for rapid or asynchronous issue resolution • Serve as an internal subject matter expert on implementing and using a2z products and services • Create Statements of Work when project scope is exceeded • Collaborate with Account Management to assess client health and identify opportunities for additional products and services • Contribute to project management processes, systems, SOPs, and tools
• Bachelor’s degree or equivalent experience • 0-2 years of client-facing work experience • Knowledge of trade show industry and/or professional associations expected • Expert in conducting requirements analysis with strong technical and business requirements writing skills • Excellent attention to detail, organizational and time-management skills • Ability to work on multiple clients’ projects simultaneously and continuously • Proven strong customer service and communication skills – both verbal and written • Workload planning, performance monitoring, profit monitoring and analysis • Ability to quickly learn new technologies, understand project requirements, and communicate effectively with internal and external stakeholders • Eligibility to work in the United States without sponsorship • Minimum age of 18
• Medical, Dental & Vision Benefits • 401(k) Savings Plan with Company Match • Flexible Planned Paid Time Off • Generous Sick Leave • Inclusive & Welcoming Environment • Purpose-Driven Culture • Work-Life Balance • Commitment to Community Involvement • Employer-Paid Parental Leave • Employer-Paid Short-Term Disability • Remote Work Flexibility
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