AI Operations Manager

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

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Momentus Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1985

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

Momentus Technologies is a company that provides a cloud-based event and venue management software platform designed for convention centers, corporate and university campuses, stadiums and arenas, performing arts centers, conference centers, and other specialized venues. Their product suite (Momentus Enterprise, Momentus Elite, Momentus WeTrack) centralizes booking, scheduling, operations, resource and risk/incident management, CRM, payments, and analytics to help venues increase bookings, streamline operations, improve revenue, and deliver safe, efficient events. The platform targets mid-to-large organizations and emphasizes real-time coordination across departments, reporting, and scalability.

📋 Description

• Define and own the internal AI tooling roadmap, prioritizing by business impact and feasibility. • Partner with department leads (Sales, Support, Engineering, Finance, etc.) to surface automation opportunities. • Evaluate and select AI models, platforms, and SaaS tools that fit our stack and budget. • Prototype, build, and ship AI-powered internal tools — chatbots, workflow automations, document processors, and data pipelines. • Integrate LLMs and AI APIs (OpenAI, Anthropic, etc.) into existing systems via APIs, Zapier, Make, or custom code. • Maintain a library of reusable prompt templates, fine-tuned workflows, and automation playbooks. • Provide regular and on demand training across the organization. • Establish guardrails, usage policies, and monitoring for AI tools used internally in cooperation with our Legal team and CISO. • Track cost, quality, and adoption metrics for every tool deployed; iterate based on data. • Ensure all tooling meets security, privacy, and compliance standards.

🎯 Requirements

• 3+ years of experience in technical operations, platform engineering, or a related field. • Demonstrated experience building and deploying AI or LLM-based tooling in a production or company-wide context. • Proficiency with at least one scripting language (Python, JavaScript/TypeScript preferred). • Hands-on experience with AI APIs and platforms (OpenAI, Anthropic, Cohere, or similar). • Strong understanding of prompt engineering, RAG pipelines, and AI workflow orchestration. • Experience with no-code/low-code automation tools (Zapier, Make, n8n, etc.). • Excellent communication skills — able to explain AI concepts to non-technical stakeholders.

🏖️ Benefits

• Comprehensive medical, dental, & vision insurance. • Exceptional 401k Match: Momentus will match 80% of your first 10% • Unlimited Time Off: Rest and recharge on your terms. • Remote Work: We value our global team and proudly offer the freedom to work remotely. • Enjoy two complimentary tickets each year to attend an event at one of our valued customer venues. • Professional Development: We encourage continuous learning through our partnership with LinkedIn Learning