Nutrition Counseling Operations Coordinator

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🔥 0 minutes ago

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $17 - $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛋️ Counselor

🚫👨‍🎓 No degree required

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Mom's Meals | A Purfoods Company

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

⚕️ Healthcare Insurance

🛍️ eCommerce

🧘 Wellness

Healthcare Insurance • eCommerce • Wellness

Mom's Meals is a company dedicated to improving lives through better nutrition by providing medically tailored, home-delivered meals. These meals are designed to help prevent and manage chronic diseases, support recovery from hospital stays, and offer a convenient solution for busy individuals and families seeking nutritious options. By focusing on quality and care, Mom's Meals strives to make a positive impact on the health and well-being of their clients across the country.

📋 Description

• Provide non-clinical operational support to the Nutrition Counseling team to improve workflow efficiency • Reduce administrative burden for Registered Dietitians • Support timely coordination of client-related needs • Serve as a central point of support for task and case coordination • Issue resolution, outreach support, and cross-functional follow-up • Help strengthen standardized workflows and support operational changes • Identify process improvement opportunities that enhance team productivity

🎯 Requirements

• High school diploma or equivalent • 2+ years’ administrative, customer service, healthcare support, care coordination, or operations support experience • Strong organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment • Strong verbal and written communication skills with ability to coordinate professionally across internal teams • Proficiency with Salesforce, case management systems, call center software, Microsoft Office tools, or similar technology platforms • Ability to learn new systems quickly, adapt to changing workflows, and support implementation of process changes • Ability to identify workflow gaps, track follow-up, and maintain accurate non-clinical documentation • Ability to handle sensitive information accurately and maintain confidentiality

🏖️ Benefits

• PTO, holiday pay and holiday of choice • 401(k) match • Life insurance • Short-term disability • Health, dental and vision insurance • Maternity/paternity leave • Health savings account (HSA) • Flex spending accounts (FSA) – health and dependent