Market Administration Coordinator

🔥 4 minutes ago

🎸 Mississippi – Remote

🎸 Mississippi – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

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Monogram Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

⚕️ Healthcare Insurance

🤝 B2B

👥 B2C

Healthcare Insurance • B2B • B2C

Monogram Health is a leading multispecialty provider that delivers in-home, evidence-based care and benefit management for patients with complex, multiple chronic conditions, with a strong focus on chronic kidney disease and related metabolic, cardiovascular, pulmonary, and behavioral health needs. The company coordinates multispecialty clinical teams (nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care), provides 24/7 home-based support including home dialysis and medication management, and partners with payers and physician groups to improve outcomes, reduce hospitalizations, and lower costs.

📋 Description

• Review weekly and day-of calendars and take action to optimize staff utilization (scheduling new visits, rescheduling inefficient visits, shifting visit ownership, confirming visits, directly outreach to patients where needed) • Provide administrative support to the team, such as monitoring and responding to Teams chats with staff for incoming clinician scheduling requests or confirming Doxy capability with members • Measure, track and report out on staff productivity and utilization and proactively identify team members that are underperformers and outliers. • Assist with onboarding duties for new hires on team, particularly in optimizing schedules to allow for training opportunities and visit ramping • Coordinate scheduling updates between field based clinical team members and centralized scheduling team members. • May call patients directly to book, reschedule or confirm visits. • Perform other job-related duties as assigned.

🎯 Requirements

• Bachelor’s degree or equivalent experience in healthcare management, managed care, and/or home health environment. • Prior experience in the healthcare industry, e.g., healthcare management, managed care, and/or home health environment is preferred. • Prior experience analyzing performance and productivity metrics required. • Microsoft Excel and Salesforce experience is preferred. • Proven accountability for performance outcomes and exceptional organization skills. • Ability to multi-task and manage a large volume of concurrent priorities. • Demonstrated verbal, written, and visual communication skills.

🏖️ Benefits

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts • Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources • Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave • Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts