Motorola Solutions
10,000+ employees
Founded 1928
🔐 Security
📡 Telecommunications
🏢 Enterprise
Security • Telecommunications • Enterprise
Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.
Customer Success Manager
🔥 9 minutes ago
🏄 California – Remote
💵 $120k - $135k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
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Motorola Solutions
10,000+ employees
Founded 1928
🔐 Security
📡 Telecommunications
🏢 Enterprise
Security • Telecommunications • Enterprise
Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.
📋 Description
• Engage with Customers post-sale to drive user adoption and satisfaction, ensuring high Customer retention. • Forge highly effective customer partnerships and establish a trusted advisor/strategic partner relationship with target accounts. • Work with targeted Customers to develop a proactive individual Customer Success Plan including establishing critical goals and key performance indicators.
🎯 Requirements
• 4+ years of experience in customer advocacy, sales, engineering, or project management. • Proficiency in CRM software and Customer Success platforms. • Experience with B2B SaaS platforms • Ability to obtain necessary background clearance as required by customers. • Strong communication and relationship-building skills, with a customer-focused mindset.
🏖️ Benefits
• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave
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