Service Forecast Analyst

🔥 2 minutes ago

🏈 Alabama, Arizona, +6 more states – Remote

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💵 $68k - $70.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

🦅 H1B Visa Sponsor

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Logo of Motorola Solutions

Motorola Solutions

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Responsible for all communication for the Business Service Forecasting team via email and phone • Input, interpret, and reconcile financial workbooks for various territories • Oversee processes managing annual growth between $75M and $150M • Support business and operations functions related to accurate service revenue reconciliation • Partner with field territories and facilitate audit outputs related to business revenue accuracy • Investigate disparities, process errors, and systemic problems associated with system and IT issues • Analyze financial reports, trends, risks, and opportunities, and communicate forecasting and performance information to Territory Leaders, RSMs, CSMs, and SMs • Develop strategies to improve operational efficiencies, including backup support, workflows, procedures, and performance • Build and maintain effective working alliances with internal customers and partners • Initiate problem-solving actions and follow through to resolution • Schedule weekly team meetings and regular business reviews • Handle escalated business matters and provide solutions • Communicate with subcontractors and FSO teams while monitoring business progress to completion • Distribute watch lists and updated information to the service team for communication with external customers

🎯 Requirements

• Great communication skills • Ability to multitask • Proficient in Microsoft Excel • Salesforce experience • Strong business skills • Forecasting experience • 3+ years of experience working as a Business Analyst, Forecasting Analyst, Planning Analyst, Sales Analyst, or Operations Specialist, Customer Service Specialist • Creating reports • Managing projects • Presenting and facilitating meetings with upper management • Legal authorization to work in the U.S. indefinitely is required • Employer work permit sponsorship is not available for this position

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • 10 Paid Holidays • Generous Paid Time Off Packages • Employee Stock Purchase Plan • Paid Parental & Family Leave • Referral Payment Plan • 10-25% travel opportunity

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