Admission Specialist

Job not on LinkedIn

🔥 13 minutes ago

🤠 Texas – Remote

infoinfo

⏱ Part Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Movable Ink's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of Movable Ink

Movable Ink

501 - 1000 employees

📣 Marketing

✈️ Travel

🏨 Hospitality

💰 $55M Series D on 2022-04

Marketing • Travel • Hospitality

Movable Ink is a leader in personalized marketing, utilizing AI and automation to deliver tailored content to customers across various touchpoints, such as email and mobile. Their solutions, including the Movable Ink Studio and Da Vinci, empower retail, financial services, media organizations, and travel & hospitality sectors by transforming data into unique customer experiences in real-time. The company collaborates with a vast network of strategic partners, enhancing existing marketing technologies to achieve remarkable revenue and customer engagement. Movable Ink's expertise is endorsed by studies, such as the Forrester Consulting Total Economic Impact™ study, highlighting significant financial benefits for users. Through their innovative use of AI, Movable Ink drives next-level personalization and marketing performance.

📋 Description

• Serve as the primary point of contact for prospective families • Guide families on enrollment requirements, tuition, financial aid, and program offerings • Manage the admissions process from inquiry through enrollment • Review and verify enrollment documents, including proof of residency and transcripts • Collaborate with Educational Concierge staff on academic pathway selection • Maintain admissions records in the SIS and CRM • Conduct virtual open houses and information meetings • Coordinate with marketing and recruitment teams on admissions messaging • Stay current on state-specific ESA programs and financial aid opportunities • Manage CRM customer service tickets and resolve or escalate inquiries and technical issues • Log customer interactions and maintain detailed family notes • Nurture prospective families through the enrollment decision • Track and report admissions metrics including response times, conversion rates, and family engagement • Analyze trends and improve admissions and customer service processes • Maintain accurate prospect and family data in the CRM • Perform other duties as assigned

🎯 Requirements

• 2 years of experience in admissions, enrollment, student services, or a related field, preferably in an online or private school setting • Proficiency in student information systems (SIS), CRM platforms, and Microsoft Office/Google Suite • Familiarity with education savings accounts (ESAs), financial aid, or tuition assistance programs is a plus • Strong customer service and communication skills • Strong organizational and data management skills • Experience with CRM platforms and handling customer service tickets is a plus • High school diploma required • Bachelor's degree preferred • Ability to work independently in a remote setting while collaborating effectively with a team • Applicants must be authorized to work for any employer in the U.S. • Employment Visa sponsorship is unavailable

🏖️ Benefits

• Company-provided laptop • Educational Concierge access for families • Goal-oriented student progress tracking • Community-focused virtual learning programs • At-will employment • Equal employment opportunity

Apply Now

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