Digital Release Specialist

🕒 June 24

🍂 Massachusetts, Wisconsin – Remote

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💵 $16 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 17%

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Logo of Moxe

Moxe

51 - 200 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🔌 API

Healthcare • Healthcare Insurance • API

Moxe is a healthcare technology company that empowers smarter, simpler, and more secure data exchange to improve healthcare outcomes. By collaborating with EHRs, health systems, and payers, Moxe digitizes the release of information and enables bi-directional data exchange. Their API-first approach revolutionizes the secure exchange of clinical information, ensuring that actionable insights are seamlessly integrated into clinical workflows. Moxe's solutions support various aspects of healthcare, including risk adjustment, quality improvement, payment integrity, and care management.

📋 Description

• Complete release-of-information requests by retrieving patient medical charts, accurately scanning and transmitting records, and returning charts according to procedures, quality standards, and productivity requirements • Interact with requestors to identify medical records needed for patient care, review, billing, or release of information • Validate requests and authorizations for release of medical information • Perform quality checks for accuracy, confidentiality, and proper invoicing • Provide attentive and respectful customer service and address client concerns • Handle patient health information requests and inquiries received by mail, fax, phone, or in person according to SLAs • Support additional facilities and assist during periods of high workload • Serve as a Release of Information subject matter expert while processing complex Protected Health Information requests • Follow federal and state laws, facility policies, hospital protocols, and company procedures regarding information release and patient privacy • Safeguard patient health information • Receive incoming requests, telephone inquiries, and facsimile inquiries as needed • Maintain equipment in excellent operating condition

🎯 Requirements

• 5+ years of relevant work experience in HIM and/or Release of Information • 5+ years of experience with electronic health record (EHR) processing, specifically Meditech and/or Epic • Ability to prioritize workflow, stay organized, and meet deadlines • Strong attention to detail and analytical skills • Strong communication and interpersonal skills • Strong computer software experience; general working knowledge of Microsoft Word and Excel required • Self-motivated and a team player • Ability to multi-task • High school diploma or equivalent • Prolonged periods of sitting at a desk and working on a computer

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodation available for applicants • Assistance completing the job application available

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