Staff Operations Engineer

🕒 June 10

🇺🇸 United States – Remote

💵 $139k - $218k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

Where this job comes from

Posted on Mozilla's careers page, not through a job board

First seen by Remote Rocketship June 10

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Logo of Mozilla

Mozilla

501 - 1000 employees

Founded 1998

👥 B2C

🔒 Cybersecurity

B2C • Cybersecurity • Software

Mozilla is a non-profit organization dedicated to promoting an open and accessible internet. They are the makers of the popular Firefox browser, which emphasizes user privacy, speed, and control. Mozilla also offers a range of products that focus on internet security and privacy, including Mozilla VPN, Firefox Relay, and Mozilla Monitor. Additionally, the organization is involved in open-source projects, AI innovation, and advocating for digital rights. Mozilla aims to empower users with trustworthy technology and policies that protect privacy, support open-source AI development, and foster accountability for tech companies.

📋 Description

• Own and evolve architecture within a defined infrastructure domain • Design and implement scalable, reliable systems spanning multiple teams or environments • Establish and promote domain best practices, patterns, and standards • Contribute to medium- and long-term technical strategy over 6–18 months • Lead delivery of ambiguous, high-impact infrastructure projects • Break down complex system problems into implementable solutions • Drive migrations, re-architectures, and performance/reliability improvements • Remain hands-on with critical systems and implementations • Collaborate across IT, SRE, Security, and Service Owner teams • Influence technical decisions through design reviews and collaboration • Integrate systems across office, data center, and cloud infrastructures • Improve reliability through monitoring, alerting, and operational design • Define SLIs/SLOs and perform capacity planning • Lead and participate in root cause analysis for complex incidents • Reduce operational toil through automation and system improvements • Design and support compute, DNS, networking, identity, and other core infrastructure components • Build and improve scripting and Infrastructure as Code automation • Contribute to internal tooling and platform improvements • Mentor engineers and guide system design and troubleshooting • Maintain documentation, diagrams, and runbooks • Share knowledge across teams

🎯 Requirements

• 6+ years of experience in systems engineering or infrastructure roles • Strong experience designing and operating production infrastructure • Expertise in VMware • Expertise in Cisco UCS • Expertise in application/network load balancers • Linux/Unix operating systems • Networking fundamentals, including DNS, TCP/IP, routing, and firewalls • Experience with data center environments • Demonstrated ability to lead complex technical work across teams • Experience with Infrastructure as Code, Puppet, Ansible, or similar (preferred) • Python (preferred) • Familiarity with observability tooling and reliability practices (preferred) • Experience with containerization and modern platform tooling (preferred) • Exposure to security best practices in infrastructure design (preferred) • GitHub Enterprise Administration, including user access management, organization/repository management, SSO/SCIM integration, and policy enforcement (bonus)

🏖️ Benefits

• Generous performance-based bonus plans for all eligible employees • Rich medical, dental, and vision coverage • Generous retirement contributions with 100% immediate vesting • Quarterly all-company wellness days • Country-specific holidays plus a day off for your birthday • One-time home office stipend • Annual professional development budget • Quarterly well-being stipend • Considerable paid parental leave • Employee referral bonus program • Life/AD&D, disability, EAP, and other benefits varying by country

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