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Staff Operations Engineer

🕒 June 10

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 36%

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Logo of Mozilla

Mozilla

501 - 1000 employees

Founded 1998

👥 B2C

🔒 Cybersecurity

B2C • Cybersecurity • Software

Mozilla is a non-profit organization dedicated to promoting an open and accessible internet. They are the makers of the popular Firefox browser, which emphasizes user privacy, speed, and control. Mozilla also offers a range of products that focus on internet security and privacy, including Mozilla VPN, Firefox Relay, and Mozilla Monitor. Additionally, the organization is involved in open-source projects, AI innovation, and advocating for digital rights. Mozilla aims to empower users with trustworthy technology and policies that protect privacy, support open-source AI development, and foster accountability for tech companies.

📋 Description

• Own and evolve architecture within a defined infrastructure domain • Design and implement scalable, reliable systems spanning multiple teams or environments • Establish and promote best practices, patterns, and standards within the domain • Contribute to medium- and long-term technical strategy (typically 6-18 months) • Lead delivery of ambiguous, high-impact infrastructure projects • Break down elaborate system problems into implementable solutions • Drive migrations, re-architectures, and performance/reliability improvements • Remain hands-on with critical systems and implementations • Work across IT, SRE, Security, and Service Owner teams to unify solutions • Influence technical decisions through design reviews and collaboration • Ensure systems integrate cleanly across office, data center, and cloud infrastructures • Improve reliability through monitoring, alerting, and operational design • Contribute to defining SLIs/SLOs and capacity planning • Participate in and lead root cause analysis for complex incidents • Decrease operational toil through automation and system improvements • Design and support compute, DNS, networking, identity, and other core infrastructure components • Build and improve automation using scripting and Infrastructure as Code • Contribute to internal tooling and platform improvements • Mentor engineers and guide system design and troubleshooting • Maintain documentation, diagrams, and runbooks • Contribute to knowledge sharing across teams

🎯 Requirements

• 6+ years of experience in systems engineering or infrastructure roles • Strong experience designing and operating production infrastructure • Solid expertise in VMware • Solid expertise in Cisco UCS • Solid expertise in Application/Network Loadbalancers • Linux/Unix Operating Systems • Networking fundamentals (DNS, TCP/IP, routing, firewalls) • Data center environments • Demonstrated ability to lead complex technical work across teams • Experience with Infrastructure as Code (preferred) • Puppet/Ansible/etc (preferred) • Python (preferred) • Familiarity with observability tooling and reliability practices (preferred) • Experience with containerization and modern platform tooling (preferred) • Exposure to security best practices in infrastructure design (preferred) • GitHub Enterprise Administration (bonus) • User Access Management (bonus) • GH Org / Repo Management (bonus) • SSO / SCIM Integration (bonus) • Policy Enforcement (bonus)

🏖️ Benefits

• Generous performance-based bonus plans for all eligible employees - we share in our success as one team • Rich medical, dental, and vision coverage • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) • Quarterly all-company wellness days where everyone takes a pause together • Country-specific holidays plus a day off for your birthday • One-time home office stipend • Annual professional development budget • Quarterly well-being stipend • Considerable paid parental leave • Employee referral bonus program • Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

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