IT Training and Development Specialist

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Meridian Partners

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2002

🤝 B2B

🏢 Enterprise

💳 Fintech

B2B • Enterprise • Fintech

Meridian Partners is a certified Workday Services Partner and SAP partner that specializes in helping organizations maximize their enterprise resource planning (ERP) investments. With nearly 20 years of experience, they provide consulting services for planning, deploying, and supporting Workday and SAP solutions. Meridian serves a diverse range of clients, including federal government, commercial businesses, and educational institutions, by offering tailored strategies to navigate the complexities of enterprise applications and improve operational efficiency.

📋 Description

• Assess organizational training needs across multiple stakeholder groups and user populations • Design role-based learning strategies aligned with project objectives and organizational goals • Develop comprehensive training curricula for ERP implementations • Translate complex business processes and system functionality into engaging, user-friendly learning experiences • Ensure training materials support long-term knowledge retention and organizational adoption • Create instructor-led training materials, participant guides, facilitator guides, quick reference guides, job aids, videos, and eLearning content • Develop blended learning solutions using a variety of instructional methodologies and technologies • Maintain training content repositories and ensure materials remain current throughout the project lifecycle • Continuously improve training assets based on user feedback, lessons learned, and evolving business requirements • Deliver engaging instructor-led and virtual training sessions for users at all organizational levels • Prepare client teams for User Acceptance Testing (UAT), cutover, and go-live activities • Provide coaching and support to super users, trainers, and business champions • Facilitate workshops that build user confidence and encourage system adoption • Partner with Organizational Change Management consultants to align learning activities with overall change strategies • Develop training deployment plans that support successful organizational adoption • Measure training effectiveness through assessments, surveys, participation metrics, and adoption indicators • Recommend improvements to increase user engagement and long-term system utilization • Serve as a trusted advisor to client stakeholders throughout the implementation lifecycle • Communicate effectively with executives, business leaders, project teams, and end users • Manage multiple client engagements while maintaining quality, consistency, and delivery timelines • Contribute to internal knowledge sharing, methodology development, and continuous improvement initiatives

🎯 Requirements

• 3+ years of experience designing and delivering enterprise software training programs is a MUST • Proven ability to design and deliver instructor-led, virtual, and blended learning solutions • Experience creating eLearning content, job aids, reference guides, and other user enablement materials • Proficiency with modern instructional authoring tools and Microsoft Office applications • Familiarity with Organizational Change Management principles and user adoption strategies • Excellent presentation, facilitation, and stakeholder communication skills • Ability to manage multiple priorities across concurrent client engagements • Bachelor's degree in Instructional Design, Education, Information Technology, Communications, or a related field (or equivalent professional experience)

🏖️ Benefits

• Generous time off and flexible remote environment that supports resilience and balance • 401(k) with company match that immediately vests • Comprehensive benefits including medical/dental/vision, caregiver/adoption support, financial coaching, EAP • Company-paid life insurance • Continuous learning and growth opportunities that fuel innovation and career development