
11 - 50 employees
Founded 2021
🏥 Healthcare
💼 Consulting
🍽️ Food & Beverage
Healthcare • Consulting • Food & Beverage
mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve human–AI and human–human interactions in clinical, life‑science, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, red‑teaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $200k - $250k / year
⏰ Full Time
🔴 Lead
👨⚕️ Medical Director
👻 Ghost score 14%
Where this job comes from
Posted on mpathic's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

11 - 50 employees
Founded 2021
🏥 Healthcare
💼 Consulting
🍽️ Food & Beverage
Healthcare • Consulting • Food & Beverage
mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve human–AI and human–human interactions in clinical, life‑science, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, red‑teaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.
• Win new business with telehealth companies and health systems • Own a quota and target-account book; run the full sales cycle from first conversation to signed contract • Sell mpathic's platform and expert-led services to organizations building, deploying, or adopting AI • Build and execute account plans across clinical, medical, AI, digital health, informatics, quality, patient safety, compliance, security, legal, and executive stakeholders • Generate pipeline through outbound, networking, partnerships, conferences, and events • Lead discovery conversations covering AI use cases, safety and risk concerns, governance needs, and success criteria • Partner with Solutions Architects and Product on demos, pilots, proposals, RFPs, and security, privacy, and procurement reviews • Navigate healthcare buying processes, committee decisions, compliance and legal review, and contract negotiation • Build credibility with clinical and technical buyers on AI evaluation, clinical red teaming, and monitoring • Coordinate customer handoffs with Customer Success • Identify account expansion opportunities • Share market, competitor, customer, regulatory, and governance feedback with Sales leadership, Product Marketing, and Product • Refine healthcare messaging, sales playbook, and ideal customer profiles • Maintain accurate pipeline, forecasts, and account notes in the CRM • In the first 60–90 days, learn the platform and customers, shadow customer conversations, build account plans, and generate qualified pipeline • In the first year, meet or exceed quota, close new logos, establish trusted-advisor relationships, and help build the healthcare sales playbook
• Track record of closing complex, multi-stakeholder deals with technical and clinical buyers • Track record of meeting or exceeding a quota • Comfortable selling SaaS with expert-led services • Ability to speak credibly with clinicians, technologists, compliance leaders, and executives • Strong discovery, negotiation, and forecasting skills • Disciplined pipeline and CRM management • Self-directed and collaborative • Comfortable with travel; travel expectation up to 30% • 7+ years of experience selling, ideally enterprise B2B software or services • Experience in AI safety, AI evaluation, or selling AI-related solutions • Experience selling healthcare technology solutions to telehealth companies, health systems, or digital health organizations • Familiarity with healthcare privacy, security, and compliance expectations, including HIPAA • Familiarity with how health systems evaluate and govern new technology • US location; West Coast preferred
• Remote-first work environment • Autonomy and trust-oriented culture • Travel to meet customers and attend healthcare events (up to 30%)
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