Medical Assistant, Questionnaire Review

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MPF Federal, LLC

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🤝 B2B

⚕️ Healthcare Insurance

🔬 Science

B2B • Healthcare Insurance • Science

MPF Federal, LLC is a team of highly experienced professionals dedicated to providing a full range of services for business requirements, including training, technical services, clinical research, life sciences support, and business management. Headquartered in Washington, DC, MPF works with both federal government and commercial clients, offering innovative solutions in information technology, program management, records management, and compliance. Established in 2012 as a SBA Certified HUB Zone and Woman Owned Small Disadvantaged Business, MPF's mission is to meet client needs with measurable performance standards and high-quality deliverables.

📋 Description

• Navigate and work within our proprietary electronic medical record system to evaluate and process patient health information to determine outcomes for various types of medical and specialty exams. • Conduct a review of a variety of examination documentation, test results, assessments and information and, by corroborating via phone interview with Service Members and Veterans, provide a clear, comprehensive and concise final product. • Collaborate with providers, Veterans, and Service Members via the call line to ensure examination meets regulatory and contractual requirements for compensation and benefit rating purposes. • Possess the ability to shift focus and multitask while maintaining professional demeanor to meet customer and provider needs. • Identify emergent behavioral health issues and initiate intervention when necessary. • Remain up to date with the contract requirements • Use guidelines and licensed support to ensure clear, comprehensive and concise exam documentation that is reflective of the Service Member or Veterans’ conditions and in compliance to contract requirements • Document test results • Educate and support providers, Veterans, and Service Members with navigating and utilizing medical history information for pending and prior disability claims when completing the appointment paperwork • Identify and evaluate exam documentation that requires immediate follow up for behavioral health issues and initiate the high-risk intervention process • Complete system generated tasks to process exam documentation • Interface via telephone (approximately 50%) and e-mail with contracted providers, Veterans, and Service Members in retrieval of required Disability Benefits Questionnaire information and provide education regarding required contractual protocol

🎯 Requirements

• Vocational or Technical Training/Education in a Medical related field such as Medical Assistant, LPN, Health Information Technology (HIT), EMT, Medic, Corpsman, or completion of the following 4 courses: Anatomy and Physiology, Medical Terminology, Human Body Systems, and Common Diseases or equivalent combination of education, experience and/or applicable military experience will be considered. MA’s with certification are highly preferred. • Ability to type 40 words per minute • Knowledge of healthcare documentation to include medical, behavioral, and psychological terminology • Excellent verbal and written communication skills including, strong telephone etiquette and interpersonal skills • Working knowledge of technical writing • Ability to identify lab results and ancillary services • Experience using a computer and Microsoft Office - Microsoft Word to create, copy, edit, send, and save documents • Ability to interpret medical documentation • Experience working in an Electronic Medical Record system • Ability to work MM-F 8:00am to 5:00pm CT OR 10:00am-7:00pm CT • Distraction-free, dedicated space in home for home office; • Access to high-speed internet (cable, fiber optic) • Bonus Points If You Also Have: • Experience navigating Microsoft Teams • Home Health or Hospice care experience • Military experience

🏖️ Benefits

• MPF Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. • We offer a competitive compensation package including a competitive salary, medical benefits, PTO, holiday pay and more.