ROI Medical Records Specialist

🔥 13 hours ago

🐎 Kentucky, New Mexico, +2 more states – Remote

infoinfo

💵 $15 - $19 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Logo of MRO

MRO

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

📋 Compliance

💰 Series unknown on 2019-11

Healthcare • SaaS • Compliance

MRO is an enterprise healthcare software company that provides a Clinical Data Exchange Platform (CDXP) and modular solutions to securely curate, normalize, and exchange clinical data across providers, payers, registries, and clinical data requesters. MRO helps hospitals, health systems, ambulatory practices, and payers streamline release of information, compliance workflows, MIPS/quality reporting, ACO tracking, and clinical intelligence by connecting to hundreds of disparate EHRs, reducing administrative burden and accelerating patient-focused care delivery. The company emphasizes security and regulatory compliance and has been recognized with Best in KLAS awards for Release of Information.

📋 Description

• Process Release of Information requests for healthcare clients • Review requestor information in accordance with HIPAA guidelines • Securely access pertinent patient data from client EHR systems and approved electronic sources • Respond to phone calls, emails, and secure messages from requesters about ROI issues • Process physician office requests on a priority basis when necessary • Transmit requested information securely via electronic delivery or eFax • Log medical record requests into Exchange Manager • Upload and index electronic medical records into Exchange Manager • Comply with MRO and client facility policies, regulations, HIPAA privacy and security requirements, and remote work and information security policies • Participate in virtual meetings and trainings

🎯 Requirements

• High School Diploma/GED required • Prior work experience in Release of Information in a physician’s office or HIM Department is a plus • Proficiency using computer applications and web-based systems • One or more years experience entering data into computer systems • Experience using the internet is required • Ability to work independently in a remote environment, manage time effectively, and meet production goals • Strong verbal and written communication skills • Experience responding to customer inquiries by phone, email, and virtual platforms • Attention to detail • Proven dependability • Knowledge of medical terminology is a plus • Knowledge of HIPAA regulations is preferred • Must reside and perform work in Kentucky, Mississippi, New Mexico, or Texas • Private, dedicated workspace meeting MRO privacy and security requirements • Reliable high-speed internet service • Use of MRO-approved equipment and secure access methods such as VPN and multi-factor authentication

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • 401(k) plan • Fully remote, work-from-home position • Virtual meetings and trainings using video and collaboration tools

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