Sales Enablement Support Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $80k - $107k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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MRO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

📋 Compliance

💰 Series unknown on 2019-11

Healthcare • SaaS • Compliance

MRO is an enterprise healthcare software company that provides a Clinical Data Exchange Platform (CDXP) and modular solutions to securely curate, normalize, and exchange clinical data across providers, payers, registries, and clinical data requesters. MRO helps hospitals, health systems, ambulatory practices, and payers streamline release of information, compliance workflows, MIPS/quality reporting, ACO tracking, and clinical intelligence by connecting to hundreds of disparate EHRs, reducing administrative burden and accelerating patient-focused care delivery. The company emphasizes security and regulatory compliance and has been recognized with Best in KLAS awards for Release of Information.

📋 Description

• Design, develop, and maintain education for Commercial teams across product knowledge, clinical services, workflows, processes, positioning, and other enablement needs • Translate complex clinical, technical, product, and operational information into clear, concise, actionable education • Develop e-learning courses, guides, job aids, presentations, videos, and other learning experiences • Create and maintain live role-play trainings and practice experiences • Manage Commercial education within sales enablement and learning platforms, including publishing, organization, maintenance, assignment, and optimization • Identify knowledge, process, and performance gaps and determine appropriate enablement solutions • Partner with Sales leadership and Commercial stakeholders to develop enablement strategies • Develop scalable resources and programs supporting self-service • Support onboarding, ongoing development, product launches, process changes, and Commercial readiness initiatives • Research complex requests and coordinate with subject matter experts to develop guidance • Support Sales and pre-sales processes by clarifying product availability, service capabilities, workflows, and related information • Convert recurring questions and issues into reusable education, resources, or process improvements • Collaborate with Product Marketing, Product Development, Clinical Services, Market Leadership, Sales, Legal, Finance, Operations, and other stakeholders • Ensure enablement materials align with approved product positioning, operational capabilities, and organizational strategy • Leverage artificial intelligence and emerging technologies to improve content development, research, workflow efficiency, practice experiences, and Sales enablement • Evaluate new technology platforms and identify automation and scalability opportunities

🎯 Requirements

• Bachelor's degree in healthcare, education, business, marketing, communications, or a related field, or equivalent relevant experience • 5+ years of experience in healthcare, clinical services, sales enablement, education, product marketing, learning and development, or a related field • Strong understanding of healthcare operations and clinical workflows • Experience with clinical data, registries, quality programs, or healthcare data solutions strongly preferred • Exceptional ability to synthesize complex information and communicate it clearly, concisely, and appropriately for the intended audience • Strong communication and interpersonal skills • Strong organizational skills with the ability to manage multiple priorities and stakeholders simultaneously • Ability to operate independently, identify needs, solve ambiguous problems, and move initiatives forward without requiring detailed direction • Experience using generative AI tools such as ChatGPT, Claude, Microsoft Copilot, or comparable platforms • Experience with Salesforce, Highspot, Hubspot, Tableau, Salesloft, and other enablement tools highly preferred

🏖️ Benefits

• Annual cash bonus • Medical insurance • Dental insurance • Vision insurance • Life insurance • 401(k) plan