HIV Customer Representative

🔥 3 minutes ago

🦀 Maryland, Pennsylvania, +1 more states – Remote

🦀 Maryland – Remote 🔔 Pennsylvania – Remote ⚔️ Virginia – Remote

💵 $106.2k - $167.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Support the Company's customer-centric business model as a key member of the Customer Team • Understand and identify customer needs • Support pull-through activities relative to customer strategy • Communicate product information meaningfully and relevantly to individual customers • Customize discussions and client interactions based on customer needs • Engage in informed product discussions with healthcare professional customers • Serve as primary point of contact for select customer accounts • Meet with key customers and personnel to understand practice structures, business models, influencers and network structures • Identify business opportunities and coordinate with the customer team to develop customer strategies • Focus on better health outcomes for healthcare professionals and patients • Provide input into resource allocation decisions • Select programs and services from the resource library to address customer needs • Maintain and share current account and network information with relevant stakeholders • Influence beyond the assigned geography or product area • Use technological capabilities and multiple channels to engage customers • Execute all responsibilities in compliance with applicable laws, policies and regulations • Position the Company's HIV products against competitors for appropriate patient types using approved resources • Assess market trends and proactively recommend actions for future business needs • Ask strategic questions to understand customer healthcare needs and use insights to develop customized business strategies • Identify customer and market segments, industry conditions and Specialty Pharmacy opportunities • Manage the total Virology product portfolio through opportunity prioritization, customer segmentation, targeting and business analysis • Articulate HIV payer-environment complexities and stakeholder roles in product access • Develop and execute account plans with Virology Account Team stakeholders • Collaborate with Community Liaisons, IDS executives, District members and other cross-functional stakeholders • Build and manage relationships with difficult-to-access customers in a “no sample” environment • Operate with a business-owner mindset through changing business cycles and flexible matrix configurations • Cover the Silver Spring, Maryland territory and surrounding areas including Silver Spring, Bethesda, Columbia, Annapolis, Fredericksburg, Northern Virginia-Fairfax, Alexandria and Leesburg

🎯 Requirements

• Bachelor’s Degree with at least 2 years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience • Valid Driver's license • Willing to travel within the assigned territory to visit customers in-person and for national sales meetings/conferences • Minimum of two years working in account management or sales with Infectious Disease customers preferred • HIV product experience and/or launch experience preferred • Specialty sales experience across multiple specialty markets preferred • Experience in pharma, biotech or medical device sales preferred • Experience developing and executing plans for engaging customers and meeting customer needs • Experience establishing, developing and maintaining relationships • Experience working in a highly regulated industry or environment where compliance to laws and policies is critical • Account experience working in complex hospital systems, teaching institutions and community hospitals • Skill in identifying account inter-dependencies and building partnerships with key stakeholders/departments • Experience with complex payer environments, especially pharmacy stakeholders • Experience interacting with scientific thought leaders and developing advocates across an adoption continuum • Ability to develop customer relationships in a challenging-to-access or “no sampling” environment • High level of business acumen and account management skills • Current relationships with key opinion leaders within designated account preferred • Leadership, planning and organization, self-motivation and initiative, ability to learn, understand and convey complex information • Understanding of ethics, integrity and working in a highly compliant environment • Required skills: Adaptability, Hospital Sales, Pharmaceutical Sales Training, Sales Calls, Sales Metrics, Sales Pipeline Management, Sales Presentations, Sales Process Management, Sales Territory Management, Sales Training • Willingness to travel 75% • Valid driving license required • No visa sponsorship

🏖️ Benefits

• Annual bonus • Long-term incentive, if applicable • Medical healthcare coverage for employee and family • Dental healthcare coverage for employee and family • Vision healthcare coverage for employee and family • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Remote work arrangement • Accommodation support during the application or hiring process • No relocation required