Automotive Technician – Flying Doctor

🔥 1 minute ago

🚗 Michigan – Remote

🚗 Michigan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSX International

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🚘 Automotive

🤖 Artificial Intelligence

Consulting • Automotive • Artificial Intelligence

MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.

📋 Description

• Manage escalated technical cases from front-line support, validate information, perform deep-dive analysis and define corrective actions • Provide remote and on-site support to dealers and technical teams, especially in connection with electrical buses, to ensure timely and effective vehicle repair • Produce clear, structured technical reports for OEM and internal stakeholders, highlighting risks, trends and areas for improvement • Monitor activity KPIs including case ageing, recurrence and fix-it-right-first-time, and flag early warning signals on product or process issues • Contribute to the technical knowledge base and best practices • Support continuous improvement of Level 1 agents and workshops • Provide field-based, on-site technical support covering all Serbia

🎯 Requirements

• Strong automotive technical background with experience in diagnostics and complex repair (dealer, workshop or OEM environment) • Proven ability to analyze technical data, fault codes and log files to identify root causes and recurring issues on vehicles • Capable of translating OEM technical documentation, wiring diagrams and procedures into clear repair instructions for workshops • Good verbal and written communication skills in English • Able to explain complex technical topics in an understandable way • Team player with proactive attitude, logical and inquisitive mindset • Able to operate in multi-market, multi-stakeholder environments

🏖️ Benefits

• Competitive salary • Company car and assets • Flexible working methods • A dynamic, international working environment • Monday–Friday working pattern