Business Analyst

Job not on LinkedIn

🔥 0 minutes ago

🌶️ New Mexico, Texas, +1 more states – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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Logo of Avenu Insights & Analytics

Avenu Insights & Analytics

501 - 1000 employees

Founded 1978

🏛️ Government

📋 Compliance

☁️ SaaS

Government • Compliance • SaaS

Avenu Insights & Analytics is a firm dedicated to enhancing revenue recovery and compliance for state and local governments. The company provides a comprehensive suite of services and software solutions aimed at maximizing transparency and operational efficiency while helping taxpayers meet their obligations. With expertise in compliance auditing, digital transformation, and public records management, Avenu collaborates with government entities to identify new revenue opportunities and optimize citizen services.

📋 Description

• Analyze court workflows, court operations, and related judicial processes to identify opportunities for improvement • Document current- and future-state business processes, functional requirements, and system interactions • Translate operational needs into actionable requirements for Product and Engineering teams • Conduct data analysis and research to support solution design, configuration, and decision-making • Engage directly with customers throughout discovery, configuration, testing, and deployment • Facilitate requirements workshops, stakeholder interviews, and process review sessions with court personnel • Provide expert guidance, subject-matter assistance, and best-practice recommendations to clients and internal teams • Support user acceptance testing, validate system configurations, and assist with rollout activities • Work with Product and Engineering teams to ensure requirements are understood and implemented accurately • Develop user stories, acceptance criteria, and supporting documentation in JIRA • Produce process maps, requirements specifications, and training materials • Communicate complex concepts to technical and non-technical audiences • Provide demonstrations and training to clients on the Court Case Management Application • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree preferred, or the equivalent amount of related experience required • 3+ years of experience working in court operations, case management, or judicial administration • Previous experience in a senior or lead Business Analyst role • Experience with judicial or government software applications • Proficiency with JIRA or similar tools for user story creation • Experience supporting software implementations or enterprise system rollouts • Strong problem-solving skills and a proactive, customer-focused mindset • Comprehensive knowledge of court processes, including domain-specific terminology • Strong analytical and detail-oriented mindset • Ability to manage multiple priorities simultaneously • Excellent verbal and written communication skills • Strong active listening skills • Ability to work collaboratively with clients and colleagues • Demonstrated proficiency in Microsoft Office applications; advanced Excel skills preferred • Knowledge of Jira, Monday, and Confluence • Ability to learn and effectively use multiple internal software applications • Capable of working independently with minimal supervision and within a team • Ability to multitask and perform effectively in a fast-paced environment • Willingness to work overtime when necessary to meet project deadlines • Ability to travel up to 50% • Reliable high-speed internet for a remote working environment • An at-home noise level that is usually moderate • Must be able to remain in a stationary position for most of the day • Constantly operates a computer and other office productivity machinery • Frequent communication via telephone and Teams

🏖️ Benefits

• Competitive benefits and compensation package • Remote working environment • Equal Opportunity Employer

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