Director – Business Operations

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🏈 Alabama, South Carolina, +1 more states – Remote

🏈 Alabama – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote

⏰ Full Time

🔴 Lead

⚙️ Business Operations

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Avenu Insights & Analytics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🏛️ Government

📋 Compliance

☁️ SaaS

Government • Compliance • SaaS

Avenu Insights & Analytics is a firm dedicated to enhancing revenue recovery and compliance for state and local governments. The company provides a comprehensive suite of services and software solutions aimed at maximizing transparency and operational efficiency while helping taxpayers meet their obligations. With expertise in compliance auditing, digital transformation, and public records management, Avenu collaborates with government entities to identify new revenue opportunities and optimize citizen services.

📋 Description

• Oversee initiatives across all Finance & Tax and Forms business areas within the BU • Guide initiatives to enhance company profitability and efficiencies • Act as the principle liaison to the entire organization to facilitate timely execution of tasks and transformative actions to optimize operations while minimizing risk • Assist the BU in the development of operations processes & strategy, hiring, customer engagement, and execution of special projects as needed • Partner with the EVP/GM, Lines of Business and Finance leadership on revenue strategy and critical strategic and operational initiatives designed to improve and maximize revenue acquisition, retention and growth • Implement objectives that reflect the company’s business goals and identify opportunities for process improvement • Maintain a holistic view of our operations and associated technology, e.g. Salesforce, CPQ, Replicon ServiceNow etc. • Facilitate successful implementation of new programs through the teams by ensuring that a well-defined, efficient process is in place for launch • Drive continuous process improvement across sales and revenue functions • Lead a change management process to build organizational understanding of proposed changes, establishes support from key leadership stakeholders • Work closely with leadership to define the optimal performance measurements and performance management programs required to ensure sales success • Align reporting, training, and incentive programs with performance management priorities • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree (Communications, Business Administration, Finance, or Economics a plus) • 10+ years in State and local SW Services implementation and Support • 5+ years of experience leading projects end-to-end that require strategic and creative thinking • Strong interpersonal skills with the ability to influence and lead cross-functional teams as well as make effective and timely decisions • Ability to work across diverse teams and stakeholders to identify needs and synthesize information to develop a strategic action plan • Experience in project SOW, pricing and contract review and implementation • Proactive and creative problem-solving skills, with the ability to think strategically to identify problems and recommend effective plans of action • Strong communication skills; capable of conveying complex information to a broad audience, including but not limited to preparing executive-level documents and developing presentation materials that can be shared across different levels of the company • Knowledge or familiarity with Salesforce, Replicon, ServiceNow, CPQ and Excel • An innate drive to innovate and optimize the use of available resources • Comfort with adapting and adjusting to multiple demands, shifting priorities and rapid change • Travel expected 25% of time

🏖️ Benefits

• Competitive benefits and compensation package • Equal Opportunity Employer