Director of Product Design – AI, Agentic Workflows

🔥 0 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $216.5k - $270.6k / year

⏰ Full Time

🔴 Lead

🧑‍🎨 Art Director

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MURAL

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

MURAL is a secure, AI-powered visual work platform designed to enhance collaboration across teams and enterprises. It integrates with Microsoft 365 to offer an improved user experience, fostering innovation and teamwork through interactive whiteboards, mind maps, and a variety of templates. MURAL helps organizations break down silos, empower productivity, and enhance communication by creating a visual space for teams to connect, innovate, and solve problems efficiently.

📋 Description

• Lead, develop, and manage a small team of product designers focused on agentic and AI-native experiences • Set craft standards, run critique, and provide direct feedback • Own the team roadmap and staffing with product and engineering leads • Represent the team's work, capacity, and needs to the VP of Design and cross-functional leadership • Define and maintain Mural's interaction pattern language for agent behavior, including permission, disclosure, handoff, confidence, and error recovery • Use code and rapid prototyping to pressure-test agent behaviors and interactions • Establish reusable components, states, motion, and copy patterns for the broader design organization • Personally solve the hardest and least-defined interaction problems • Represent design's perspective in product strategy discussions about agents • Partner with research on control, autonomy, and trust tradeoffs • Lead workshops and design sprints for ambiguous agent-related decisions • Contribute to Mural's external voice on AI-native design • Shape how millions of people collaborate using Mural's shared visual canvas

🎯 Requirements

• 15+ years of product design experience • Recent experience managing and growing designers, ideally in ambiguous 0→1 problem spaces • Track record of defining or evolving a design pattern language or system • Familiarity with agent-based or AI-assisted experience design, including memory, context windows, tool use, and autonomy/control tradeoffs • Comfort using code as a design tool for prototyping and exploring interaction and system behavior • Strong systems thinking across flows, surfaces, and journeys • Experience partnering with engineering to evolve prototypes into scaled, shipped implementations • Experience representing design in senior cross-functional strategy conversations • Experience designing for accessibility and inclusivity at scale • Experience growing a design team's capabilities from a small base • Background in multi-agent systems, orchestration, or workflow automation • Experience with canvas-based or spatial interfaces • Experience designing with structured and unstructured data in the same environment • History of shaping 0→1 products or platform-level capabilities • Public writing, speaking, or thought leadership on AI-native design • Portfolio link required • LinkedIn profile required • Legally authorized to work in the country of residence • Must not require employer sponsorship for the working location

🏖️ Benefits

• Reasonable accommodation for individuals with disabilities during the application/interview process and employment • Other benefits and privileges of employment