
5001 - 10000 employees
Founded 1890
🏥 Healthcare
⚕️ Healthcare Insurance
🧬 Biotechnology
Healthcare • Healthcare Insurance • Biotechnology
Miami Valley Hospital is a prominent healthcare facility located in Dayton, Ohio, that has been serving the community since 1890. The hospital offers a comprehensive range of advanced medical services, including being recognized as the region's leading Level I Trauma Center and a Comprehensive Stroke Center. With multiple campuses in the area, Miami Valley Hospital is dedicated to providing high-quality care for patients across various specialties, ensuring innovative treatments and compassionate service for their health needs.
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5001 - 10000 employees
Founded 1890
🏥 Healthcare
⚕️ Healthcare Insurance
🧬 Biotechnology
Healthcare • Healthcare Insurance • Biotechnology
Miami Valley Hospital is a prominent healthcare facility located in Dayton, Ohio, that has been serving the community since 1890. The hospital offers a comprehensive range of advanced medical services, including being recognized as the region's leading Level I Trauma Center and a Comprehensive Stroke Center. With multiple campuses in the area, Miami Valley Hospital is dedicated to providing high-quality care for patients across various specialties, ensuring innovative treatments and compassionate service for their health needs.
• Serve as the primary point of contact for Revenue Cycle Epic-related issues, enhancements, and improvement opportunities. • Submit and manage Epic support tickets and enhancement requests with the Digital Health & Technology (DHT) team, tracking progress and communicating updates to stakeholders. • Collaborate with operational leaders and end-users to identify gaps in workflows and recommend Epic system solutions. • Lead or support projects involving Epic system configuration, testing, validation, and go-live implementation. • Monitor and analyze system performance and data trends to ensure optimal functionality and identify areas for improvement. • Stay informed on Epic upgrades, new functionality, and best practices; assess their potential impact on Revenue Cycle operations. • Participate in governance processes related to Epic system changes and change control. • Develop and maintain documentation related to workflows, configurations, and system enhancements. • Provide education or training to operational teams regarding system changes or new functionalities. • Partner with IT, compliance, finance, clinical teams, and other stakeholders to ensure alignment and system integrity.
• 3 - 5 years of job related experience • Experience with Epic systems required; certification(s) in relevant Epic modules (e.g., Resolute HB/PB, Cadence, Prelude) preferred. • Prior experience submitting and managing system support tickets or project requests in a healthcare setting preferred. • Strong understanding of healthcare billing, registration, scheduling, and denial management workflows. • Proficiency with Epic revenue cycle modules and system navigation. • Excellent problem-solving, analytical, and organizational skills. • Strong interpersonal communication and stakeholder management abilities. • Ability to work independently, manage multiple priorities, and drive projects to completion. • Knowledge of change control and system governance processes is a plus.
• Health insurance • Professional development
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