DTC Website Performance, CRO Manager

🕒 6 days ago

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My Amazon Guy

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

🛍️ eCommerce

🤝 B2B

🏪 Marketplace

eCommerce • B2B • Marketplace

My Amazon Guy is a full-service Amazon-focused e-commerce agency that helps brands grow their sales and solve marketplace problems through Seller Central management. They provide end-to-end services including Amazon PPC advertising, a 4-phase SEO/listing optimization process, A+ and Brand Store design, account troubleshooting and reinstatement, brand registry support, inventory and catalog management, analytics and reporting, and DTC marketing services beyond Amazon. The agency serves brands and Amazon sellers with audits, coaching, and ongoing platform optimization to drive traffic, conversions, and revenue.

📋 Description

• Conduct comprehensive CRO audits to identify user friction, conversion barriers, and revenue opportunities. • Develop, prioritize, and execute A/B tests across homepages, product detail pages (PDPs), collection pages, landing pages, and checkout experiences. • Analyze customer behavior using heatmaps, session recordings, funnel analysis, and behavioral analytics tools. • Create hypotheses based on quantitative and qualitative data and validate them through structured experimentation. • Deliver clear optimization recommendations supported by data and expected business impact. • Provide wireframes, mockups, and implementation guidance to designers and developers. • Monitor and improve website speed, Core Web Vitals, and overall site performance across all assigned client accounts. • Ensure websites meet performance benchmarks while maintaining a seamless user experience. • Coordinate and oversee quality assurance (QA) processes before launches, deployments, and website updates. • Own GA4 implementation, tracking accuracy, and reporting across client websites. • Analyze Shopify and GA4 data to identify opportunities, trends, and performance gaps.

🎯 Requirements

• 3+ years of experience in CRO, website performance, UX optimization, or DTC e-commerce. • Strong hands-on experience with Shopify, including product pages, themes, site structure, and conversion optimization. • Advanced proficiency in Google Analytics 4 (GA4). • Experience using Hotjar, Microsoft Clarity, or similar behavioral analytics platforms. • Demonstrated success running A/B tests and translating results into measurable business outcomes. • Strong understanding of conversion funnels, user behavior, and customer journey optimization. • Experience managing multiple client accounts or projects simultaneously. • Excellent analytical, problem-solving, and communication skills. • Agency experience or experience supporting multiple brands is highly preferred. • A dual-monitor setup is required (at least 8GB of RAM) • Must have at least 25 MBPS internet speed.

🏖️ Benefits

• 40 hours a week, 8 hours a day • Competitive salary base • Permanent WFH setup • Unlimited FREE access to MAG School courses and SOP Library! • Work schedule is in EST (Monday-Friday only) • Opportunities for professional development and career advancement