Program Manager – Financial Coaching

Job not on LinkedIn

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Logo of My Secure Advantage®

My Secure Advantage®

51 - 200 employees

Founded 1986

💸 Finance

👥 HR Tech

🤝 B2B

Finance • HR Tech • B2B

My Secure Advantage® is a financial well-being company that provides clinically-informed money coaching, self-directed digital tools (including AI-enabled resources), and live financial education tailored primarily as an employer-sponsored benefit. Founded to improve individual economic stability, MSA emphasizes behavior-change coaching (one-on-one Money Coaches), zero product sales or data selling, and measurable outcomes; it serves employers and partner organizations (trusted by a large share of Fortune 100/500 companies) to deliver financial literacy and coaching at scale.

📋 Description

• Maintain an accurate, usable view of priorities, milestones, dependencies, and commitments • Clarify success, agree on next steps, and follow through until completion or escalation • Coordinate approved staffing and seasonal service plans into operational readiness • Connect HR, IT, training, coaching leadership, and staffing partners so readiness evidence is visible and gaps have owners • Produce concise, accurate reporting on service performance, readiness, risks, and unresolved decisions • Reconcile inconsistencies with source owners and separate facts from assumptions • Interface with the project's prime contractor for scheduled issue reviews and program updates • Prepare status information, communicate open issues and next steps, and track follow-up commitments • Maintain clear ownership, next steps, and escalation paths for operational obstacles and service concerns • Route technical, staffing, quality, or contract questions to decision-makers and track resolution • Maintain agreed workflows, handoffs, and documentation for consistent delivery • Recommend improvements based on recurring issues and seasonal lessons, coordinate approved changes, and confirm outcomes • Support leaders' internal and partner communications without independently committing MSA to new terms or service promises • Ensure approved service plans translate into ready people, systems, and handoffs • Deliver approved coordination deliverables by agreed dates and provide decision-ready reporting

🎯 Requirements

• Demonstrated success in project coordination, program support, operations support, or a comparable role with multiple owners, deadlines, and dependencies; people-management experience is not required • Experience keeping plans and status reports accurate, coordinating cross-functional handoffs, and identifying risks early • Comfort working with spreadsheets, shared documents, project trackers, and reporting tools • Clear written communication and ability to learn program-specific systems • Relevant education, training, or equivalent practical experience • Sound handling of confidential information • Tier 2 security clearance is required • Previous security clearance is preferred • Seasonal, service-delivery, or regulated-program experience is helpful • Advanced degrees, PMP credentials, and financial-coaching certifications are not requirements

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