Travel Operations and Sales Specialist

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Logo of Chapter Aesthetic Studio

Chapter Aesthetic Studio

201 - 500 employees

💄 Beauty

🧘 Wellness

Beauty • Health • Wellness

Chapter Aesthetic Studio is a premier provider of aesthetic treatments dedicated to helping clients renew their natural glow. They offer a broad range of services including injectables like Botox and fillers, medical-grade facials, body contouring, laser skin rejuvenation, and laser hair removal. With over 65 certified and expertly trained nurses, Chapter ensures that every appointment is tailored to the individual needs and beauty goals of each guest, making it accessible and convenient for everyone looking to enhance their appearance and confidence.

📋 Description

• Travel to various Chapter studios to provide operational and guest service support • Support daily studio operations including scheduling, guest flow, inventory, and retail activities • Step into key front-of-house roles (Guest Service, Studio Support, Manager support) as needed • Deliver a consistent, high-quality guest experience aligned with Chapter brand standards • Educate guests on services, retail products, and memberships to drive rebooking and retention • Maintain cleanliness, organization, and operational readiness across studios • Collaborate with studio and regional leadership to support performance metrics such as guest satisfaction, rebooking, and revenue

🎯 Requirements

• Minimum 2 years of experience in guest service, retail, hospitality, or operations • Leadership experience a plus, as you will fill in for Studio Managers as needed • Flexible and willing to travel regularly within assigned markets • Personable, professional, and confident communicator • Highly organized with strong attention to detail • Comfortable using scheduling software, EMR systems, and digital communication tools • Self-motivated, adaptable, and energized by fast-paced environments • Proud to represent a mission-driven brand focused on exceptional service

🏖️ Benefits

• Competitive pay with growth opportunities • Predictable schedules—no overnights or holiday shifts • Paid onboarding and ongoing professional development • Travel support and mileage reimbursement • Exposure to multiple studios and leadership teams • Full benefits package for eligible employees: medical, dental, vision, 401(k) with company match, PTO, and parental leave • Employee discounts on services and retail products • Collaborative, mission-driven culture focused on consistency, care, and results

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