Enrollment Specialist – Bilingual Spanish

🕒 September 9

🇺🇸 United States – Remote

💵 $46k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Isaac Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare • Healthcare Insurance • SaaS

Isaac Health is a healthcare company that offers specialized care and support for individuals experiencing memory loss and brain health issues, including Alzheimer's and various types of dementia. They provide a comprehensive range of services such as neuropsychological assessments, personalized treatment plans, cognitive therapies, and continuous support through licensed medical experts. Isaac Health emphasizes early diagnosis and ongoing care to effectively manage conditions like mild cognitive impairment, vascular dementia, and Parkinson's disease dementia. Their services are designed to be accessible remotely, offering care from home and working closely with caregivers and healthcare partners. Led by a team of renowned medical professionals, Isaac Health delivers expert care that is insurance-friendly and emphasizes affordability and immediate availability.

📋 Description

• Serve as the first point of contact for prospective patients • Conduct initial consultations and comprehensive assessments • Explain Isaac Health’s medical consultations, therapy sessions, and cognitive assessments • Coordinate care journeys between patients, caregivers, the medical team, and external care team members • Reach out to interested patients to explain services and offerings • Coordinate cognitive health screening campaigns • Take medical histories from patients or caregivers • Schedule and coordinate appointments • Assist patients with technology and other questions

🎯 Requirements

• Excellent verbal and written communication skills • Fluent in Spanish • High professionalism, patience, and caring attitude with patients and family members • Demonstrated call center experience handling high-volume outbound and/or inbound calls • Prior telehealth experience is a plus • Familiarity with Medicare and insurance concepts • Proven efficiency in patient documentation and typing, ensuring accuracy and completeness • Experience navigating multiple systems and completing documentation simultaneously during outbound calls • Strong tech-savviness and ability to quickly learn new software and systems • Competency with Google Office Suite • Experience working with elderly people • Excellent organizational and management skills • Ability to quickly learn and follow defined workflows and mandatory scripting requirements • Comfort and proficiency working in a remote office setting • Patience and empathy when working with elderly populations

🏖️ Benefits

• Performance-based incentives paid monthly • Amazon gift cards for hitting enrollment milestones • Comprehensive insurance coverage with Isaac Health covering up to 80% of premium costs • Supplemental critical illness insurance • Supplemental accident insurance • Hospital indemnity insurance • 15 total days of paid time off (10 flexible PTO days plus 5 fixed PTO days) • Technical supplies reimbursement for home office equipment • Access to continuing training and education • Access to innovative technology • Clinician leadership support for case consultations • Remote-first work model • Supportive clinical and operational management team • Fully integrated, data-enabled EMR with clinical decision support and task management • Opportunities to participate in strategic development initiatives