Escrow Team Lead

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $22 - $37 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LoanCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.

📋 Description

• Ensure escrow functions for mortgage servicing portfolio loans are performed promptly and correctly. • Monitor reports, escrow vendors, and activities, including open items and staff interactions. • Issue accurate Dashboard/SLA reports and ensure monthly escrow metrics meet or exceed goals. • Escalate unresolved issues to management and brief management on resolved items and accomplishments. • Train Escrow Department staff and promote mentoring and best practices. • Direct and oversee special projects, providing management with regular status updates and deadline risks. • Monitor and track corporate advances for tax penalties and inform management of expenses or potential losses. • Assist with ordering tax service contracts. • Prepare taxing authority due dates matrix. • Prepare monthly FHA portfolio comparison report and oversee completion of exceptions. • Add and maintain escrow payee headers. • Monitor inbound and outbound transfer activity and ensure deadlines for payments, data updates, tax contracts, and flood certificates are met. • Own data programming for escrow workstations for inbound transfers, including tax tables, payees, and insurance line mapping; analyze test-region output for accuracy. • Perform other duties as assigned.

🎯 Requirements

• High School Diploma or equivalent required. • 4+ years of experience in mortgage loan servicing/lending; insurance company, escrow department, accounts payable, or accounting clerk/similar role may be acceptable. • Advanced knowledge of Microsoft Excel, Passport, and processing mass transaction files required. • Ability to manage time and priorities wisely. • Ability to grasp concepts quickly, make sound decisions, and resolve issues. • Ability to work in a high-volume and time-sensitive environment. • Ability to work independently with minimal direction and effectively meet deadlines. • Ability to work collaboratively with peers in a team environment to attain common goals. • Ability to communicate effectively in writing, in person, and by telephone. • Ability to use Microsoft Office applications, including Excel, Word, and PowerPoint. • Ability to maintain strict confidentiality. • Knowledge of taxing authority due dates, including delinquent and loss/reduction of discount dates, preferred. • Quiet, private place in the home. • High-speed internet connection with minimum network download speed of 25 MBPS and upload speed of 10 MBPS. • Ability to attend work and be productive during normal business hours and work early, late, or weekend hours as needed. • Overtime required as necessary.

🏖️ Benefits

• Optional medical, dental, vision, life, and disability insurance • Paid holidays, vacation, and sick leave • Matching 401(k) plan • Employee stock purchase plan • Mental health resources, including free Calm memberships • Initiatives promoting physical and emotional well-being • Employee recognition programs celebrating achievements and milestones • Gym membership discounts • Pet insurance discounts • Employee purchasing programs • Tuition reimbursement program • Necessary work equipment provided • Flexibility to work remotely • Virtual engagement opportunities