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Special Products Administrator I

🔥 19 hours ago

🇺🇸 United States – Remote

đź’µ $17 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🖥️ Administration

🚫👨‍🎓 No degree required

đź‘» Ghost score 0%

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Logo of LoanCare

LoanCare

1001 - 5000 employees

đź’Ľ Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.

đź“‹ Description

• Review and evaluate Special Products requests according to investor and client procedures • Obtain and review information for subordinations, easements, partial releases, assumptions, ARMs, buydowns, balloons, and other specialized loan requests • Review internal requests and respond or escalate according to departmental requirements • Help maintain departmental quality standards for outgoing correspondence • Complete tasks within required timeframes and standards • Perform other assigned duties

🎯 Requirements

• High School Diploma or equivalent • Strong verbal and written communication skills • Ability to work independently and multitask while maintaining a high level of organization • Ability to adapt to change productively • Analytical and problem-solving skills • Proficient with Microsoft Office products • 1-2 years of mortgage servicing experience preferred • Knowledge of ICE mortgage servicing systems preferred • Knowledge of HELOC, SCRA, or Special Loans workstations preferred • Quiet, private place in the home for remote work • High-speed internet with minimum download speed of 25 MBPS and upload speed of 10 MBPS • Ability to work normal business hours and early, late, or weekend hours as needed • Overtime as necessary

🏖️ Benefits

• Optional medical, dental, vision, life, and disability insurance • Paid holidays, vacation, and sick leave • Matching 401(k) plan • Employee stock purchase plan • Mental health resources, including free Calm memberships • Wellness initiatives promoting physical and emotional well-being • Employee recognition programs • Gym membership discounts • Pet insurance discounts • Employee purchasing programs • Tuition reimbursement program • Necessary remote-work equipment provided • Flexible remote work

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