Vice President, Legal Administration

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LoanCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💸 Finance

👥 B2C

🏠 Real Estate

Finance • B2C • Real Estate

LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.

📋 Description

• Own FHA First Legal timeline adherence, ensuring all loans meet HUD-required initiation timeframes. • Lead and enforce Reasonable Diligence execution, ensuring required borrower and case-level actions are documented, timely, and compliant. • Oversee operational teams responsible for FHA foreclosure milestone management from First Legal through sale scheduling. • Monitor and manage attorney performance, ensuring adherence to timelines, documentation standards, and escalation protocols prior to sale. • Identify and resolve timeline exceptions, implementing corrective action plans to drive sustained compliance. • Proactively manage the FHA portfolio to reduce curtailment risk and financial exposure. • Develop and maintain KPIs, KRIs, and executive dashboards focused on First Legal performance and Reasonable Diligence compliance. • Ensure audit readiness and compliance with FHA, HUD, GNMA, and investor requirements. • Partner cross-functionally with Foreclosure Referrals, Bankruptcy & Foreclosure Operations, Claims, Compliance, and Legal to ensure end-to-end process alignment. • Drive process improvement, automation, and operational efficiency to support scalable and compliant execution. • All other duties as assigned.

🎯 Requirements

• High School Diploma or equivalent required. • A minimum of 7 years of default servicing experience with strong technical expertise in default administration, as well as investor, insurer, and state and federal compliance guidelines. • A minimum of 7 years of management experience. • Demonstrated and proven leadership and managerial experience. • Comprehensive knowledge of mortgage banking, including familiarity with RESPA, FDCPA, GLBA, OCC, CFPB, SCRA, and applicable federal and state foreclosure laws. • Proficiency with state e-filing systems and legal research tools such as Westlaw and LexisNexis. • Working knowledge of mortgage loan documentation, foreclosure processing best practices, default and foreclosure laws and regulations, and FNMA, FHLMC, FHA, and VA guidelines. • Strong professional and interpersonal communication skills, both verbal and written, including electronic correspondence. • Advanced multitasking and organizational abilities with exceptional attention to detail. • Proven ability to prioritize workflow effectively in high-volume environments and within critical timeframes. • Self-motivated individual capable of performing in a fast-paced, multifaceted environment. • Excellent, diplomatic, and assertive communication skills, both oral and written. • Ability to communicate and collaborate effectively with all levels of management, including senior executives. • Ability to engage with clients, investors, and insurers with both integrity and assertiveness. • Strong negotiation and mediation skills, with the ability to structure outcomes that align with organizational objectives. • Proficiency in LoanSphere, MSP systems, and default workstation applications. • Highly detail-oriented with the ability to manage multiple priorities and consistently meet deadlines. • Excellent analytical, problem-solving, research, interpretive, and decision-making capabilities. • Strong sense of urgency with the ability to perform effectively in a fast-paced environment. • Proficient in Microsoft Word and Excel. • Ability to meet client, departmental, and investor standards in job knowledge, quality, efficiency, initiative, teamwork, customer service, productivity, and overall performance. • Ability to take initiative, work independently with minimal supervision, and perform effectively under time constraints while managing multiple priorities. • Ability to handle varying levels of stress in a professional manner.

🏖️ Benefits

• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance • Time Off: Paid holidays, vacation, and sick leave • Retirement & Investment: Fidelity National Financial matching 401(k) and employee stock purchase plans • Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being • Employee Recognition: Programs that celebrate achievements and milestones • Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.