Senior Credit and Collections Manager

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Myriad360

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Lead collection activities to reduce past-due receivables, improve Days Sales Outstanding (DSO), and minimize bad debt exposure. • Evaluate customer creditworthiness and establish, monitor, and adjust customer credit limits based on financial analysis and risk assessments. • Partner with Sales, Account Management, Order Operations, and Accounting to resolve invoice disputes, billing issues, purchase order discrepancies, and other payment barriers. • Monitor AR aging, unapplied cash, customer deductions, and collection performance while providing accurate reporting, cash forecasts, and risk assessments to Finance leadership. • Coach, develop, and manage the Credit and Collections team by establishing clear goals, accountability, and best practices. • Drive process improvements, automation initiatives, and enhancements to credit policies, collections workflows, and reporting capabilities. • Complete ongoing security awareness training and comply with company policies. • Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts. • Perform other duties as assigned.

🎯 Requirements

• 7 to 10+ years of progressive experience in credit, collections, accounts receivable, or finance operations, including prior leadership of a credit and collections team. • Experience managing an accounts receivable portfolio of at least $1.1 billion, reflecting the scale and complexity of the company's operations. • Strong knowledge of commercial credit analysis, customer risk assessment, collections strategies, dispute resolution, and accounts receivable management within a B2B environment. • Experience managing a large, complex accounts receivable portfolio with enterprise customers, including purchase orders, contract terms, and customer payment processes. • Advanced proficiency in Microsoft Excel and financial reporting tools; experience with NetSuite or similar ERP systems is preferred. • Excellent analytical, negotiation, communication, and relationship management skills, with the ability to influence stakeholders across Finance, Sales, and Operations while driving process improvements.

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!