Customer Service Specialist

Job not on LinkedIn

🕒 June 11, 2025

🏈 Alabama, Florida, +7 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🦞 Maine – Remote 🌲 North Carolina – Remote 🦀 Maryland – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $15 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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XACT

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

☁️ SaaS

B2B • Customer Service • SaaS

XACT is a customer support solutions provider that enhances communication profiles for organizations worldwide. With over 30 years of experience, XACT offers a variety of services including customer help desk support via phone, SMS, email, and chat, as well as outbound survey services and telephone answering services. Their mission is to deliver seamless customer engagement through extensive training, branded implementations, and ongoing support tools.

📋 Description

• This is a remote position. • Providing excellent customer service support from home. • Helping customers achieve their goals. • Using empathy and problem-solving skills. • Delivering exceptional service. • Contributing to projects and tasks as needed.

🎯 Requirements

• High school diploma or equivalent • Prior customer service experience is ideal • Strong communication, interpersonal, and decision-making skills • Proactive, positive attitude with a focus on solutions • Ability to multitask and prioritize • Comfort with technology • Ability to type at a minimum 40 WPM

🏖️ Benefits

• Paid time off (PTO) • Flexible scheduling • Health insurance through United Healthcare • Dental insurance through Sun Life • Vision insurance through VSP • Supplemental products through Allstate • Safe working environments