Director of Content Operations

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The N2 Company

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

📣 Marketing

🛍️ eCommerce

📱 Media

Marketing • eCommerce • Media

The N2 Company is a marketing solutions provider that connects businesses with influential consumers through a network of over 800 locally focused magazines and digital platforms. The company specializes in targeting specific demographics such as affluent homeowners, military members, and families with special needs, facilitating tailored marketing strategies to effectively reach ideal clients. With a significant readership base and a commitment to community engagement, The N2 Company is recognized for its growth and strong corporate culture.

📋 Description

• Direct day-to-day content operations across approximately 125 corporate-run magazines while building scalable workflows and operating rhythms to support growth toward 200 publications • Oversee end-to-end production timelines, strict quality benchmarks, and onboarding of new titles transitioning from the franchise ecosystem • Partner with Creative, Editorial, and Design teams to eliminate bottlenecks, safeguard brand standards, and elevate readership engagement • Lead, coach, and develop the Content team • Evaluate staffing capacity and allocate resources to support sustainable portfolio growth • Drive strategies to increase readership engagement and strengthen magazine value to communities • Own the content operating budget • Monitor KPIs for deadline compliance, expenses, productivity, quality, and audience engagement • Collaborate with Business Operations, Client Success, and Franchise leadership to build a connected, efficient operation • Report to the Chief Operating Officer

🎯 Requirements

• Proven ability to lead, coach, and develop people while building a collaborative, accountable team culture • Strong operations and project management background • Experience bringing structure, clarity, and scalable processes to complex multi-stakeholder initiatives • Ability to translate high-level vision into clear execution plans and lead through growth, ambiguity, and change • Deep experience managing budgets, team capacity, strict deadlines, and performance metrics while protecting product quality • Cross-functional leadership experience and a track record of building trust and driving alignment across diverse teams and organizational levels • Data-driven decision-making approach using KPIs to diagnose operational challenges, optimize performance, and identify improvement areas • Strong creative instincts to enhance magazine quality, elevate brand standards, and deepen readership engagement • Ability to establish clarity, ownership, and repeatable systems for organizational scale • Ability to anticipate roadblocks and capacity constraints • Interest in using AI and emerging technologies to optimize people, processes, and products • Alignment with N2’s Core Values, including empathy, humility, accountability, trust, respect, and kindness

🏖️ Benefits

• Full health care coverage for you and your family • Complimentary basic dental coverage • Access to a licensed nutritionist • Employee Assistance Program (EAP) with complimentary mental health resources and additional support services • 401(k) plan with a company match • Financial planning services • $7,000 contribution toward the purchase of your first home through the First-Time Homebuyer Program • Paid time off, including a paid, week-long Holiday Break each year • Three-week paid sabbatical after four years of service • Parental leave, including twelve weeks of paid maternity leave and two weeks of paid paternity leave • Monthly remote-work reimbursement for home office and internet expenses • Pet care insurance and discounts • Opportunity to make a difference through N2GIVES • Professional growth and team development investment • Promotion from within whenever possible