Enrollment Specialist

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Nabi

11 - 50 employees

⚕️ Healthcare Insurance

📡 Telecommunications

☁️ SaaS

Healthcare Insurance • Telecommunications • SaaS

Nabi is an online healthcare service providing insurance-covered nutrition counseling and support focused on food, body, and eating challenges. They connect clients with registered dietitian nutritionists via secure video visits, with 95% of clients paying $0 out-of-pocket. The service includes a short intake quiz, video-based counseling covered by insurance, and an optional app for between-session support to track goals, mood, and progress.

📋 Description

• Call and text patients to schedule their first appointment • Handle a steady volume of outreach each day • Follow up consistently and document touchpoints • Explain our program clearly and compassionately • Navigate common questions or concerns • Coordinate closely with the care team for smooth handoff

🎯 Requirements

• Experience in a phone-based role (healthcare, intakes, enrollment, call center, customer support, admissions, aesthetics, etc.) • Strong communicator with warm and confident energy • Reliable, organized, and proactive with follow-ups • Comfortable using scripts and following clear processes • Available across morning/afternoon/evening shifts (some weekend availability is a bonus)

🏖️ Benefits

• Competitive base pay • Additional commission-based incentives tied to performance • Total compensation increases meaningfully with strong results

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