Medical Office Receptionist – Orthopedic Clinic

🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Northern Arizona Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1936

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Northern Arizona Healthcare is a comprehensive healthcare organization dedicated to improving health and healing people in the community. It offers a range of services including emergency care, specialty care, and surgical programs, such as a robust bariatric surgery initiative. The organization also features primary care clinics, health education programs, and community involvement initiatives to promote overall wellness and health awareness.

📋 Description

• Answer multi-line telephones and operate office equipment and computer ordering systems • Sort and distribute forms, mail, communications, supplies, and equipment • Provide backup coverage for support staff and complete assigned special projects • Coordinate and maintain efficient office operations • Maintain accurate scheduling records and patient scheduling reports • Train and orient appropriate office staff on front office responsibilities • Inventory and reorder equipment and supplies • Obtain patient insurance information and check eligibility • Update patient demographics and process co-pays, deductibles, co-insurance, and other payments • Perform end-of-day reconciliation and correct billing errors using systems including BOS • Gather and process patient forms for authorizations related to visits, tests, labs, and procedures • Obtain appropriate consent for care and authorization to obtain or release information • Respond promptly and courteously to patients, callers, customers, and coworkers • Prevent, calm, or diffuse irate callers and patients and direct calls or solutions appropriately • Prepare and distribute departmental communications and maintain distribution lists • Communicate with providers and staff regarding scheduling concerns and consult clinic leadership about system problems • Document and communicate needed actions to management and maintain continuity of operations • Report safety incidents through the Midas/RDE tool and attend required safety training • Complete mandatory company modules and job-specific training

🎯 Requirements

• High School Diploma or GED - Required • Fingerprint Clearance Card application number - Required upon hire • Fingerprint Clearance Card - Required within 90 days from date of hire • Minimum two years in medical or comparable field - Preferred • Minimum two years of customer service experience - Preferred • Previous experience with Dimensions, Lawson, Halogen, Midas, Microsoft Office Suite - Preferred • Ability to maintain strict confidentiality and use discretion • Knowledge of legal and ethical considerations related to patient information • Must complete company mandatory modules and required job-specific training within the specified time frame • Must comply with applicable state and federal regulations and company policies • Must keep certifications and/or licenses up to date if required for the position

🏖️ Benefits

• Regular full-time employment • Telecommute/remote scheduling and phone position