IOP/PSC Team Lead

🔥 2 hours ago

🐊 Florida – Remote

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⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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Natera

1001 - 5000 employees

Founded 2004

🏥 Healthcare

🧬 Biotechnology

⚕️ Healthcare Insurance

Healthcare • Biotechnology • Healthcare Insurance

Natera is a global leader in cell-free DNA testing technology, specializing in non-invasive genetic testing and diagnostics. The company's innovative solutions focus on areas such as prenatal screening, cancer detection, and organ transplant monitoring. By using advanced bioinformatics and DNA analysis, Natera provides healthcare professionals and patients with critical information to make more informed medical decisions.

📋 Description

• Assist with the team's day-to-day operations and ensure excellence in patient care coordination, phlebotomy services, and administrative operations. • Support daily team management, operational efficiency, and compliance. • Collaborate seamlessly between field teams, patients, and operational departments. • Cover at clinics as needed, serving patients by identifying the best method for retrieving blood, preparing specimens for laboratory testing, and performing screening procedures. • Assist with the coordination and execution of audits as indicated. • Conduct regular quality checks on patient coordination activities, specimen documentation, and communication logs, specifically on the MPX platform. • Support onsite visit preparations, shadowing staff to ensure protocol adherence and identify opportunities for process improvement. • Provide daily support to the Phlebotomy Solutions team. • Supervise, mentor, and develop a team of phlebotomists across designated locations; handle recruitment, onboarding, and training of new in-office phlebotomists. • Ensure all team members maintain compliance with specimen handling protocols and EMR documentation. • Proactively mitigate issues that could impact operational performance. • Oversee supply chain needs, including ordering and tracking supplies. • Partner with Field Sales, Clinical Operations, and Compliance to resolve issues and ensure cohesive patient support. • Assist with team meetings to share updates, disseminate best practices, and reinforce Natera’s standards of excellence.

🎯 Requirements

• Education: High school diploma or GED required. • Experience: A minimum of 5 years of phlebotomy experience is a must. A supervisory or team-lead role within a clinical or laboratory operations setting is strongly preferred. • Certifications: Phlebotomy Certificate required as per state regulations.

🏖️ Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Free testing for employees and their immediate families. • Fertility care benefits. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Generous employee referral program.

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