Customer Care Representative

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Logo of Nationwide Studios

Nationwide Studios

501 - 1000 employees

Founded 2011

📚 Education

☁️ SaaS

🤝 B2B

Education • SaaS • B2B

Nationwide Studios is the parent company of several leading school-traditions brands that provide photography and yearbook services across the educational lifecycle, from preschool through K–12 to collegiate photography and yearbooks. The company also offers supporting software solutions for schools and institutions, operates nationally across 42 states, and emphasizes data privacy and security (K–12 School Service Provider Privacy Pledge; pursuing SOC 2). Nationwide Studios focuses on operational excellence and customer service while serving schools, districts, colleges, and universities.

📋 Description

• Will train motivated employees, return to work parents, veterans or candidates at the start of their careers • Work from 9:00am to 5:00pm Monday through Friday

🎯 Requirements

• Customer service aptitude with a positive attitude • Exceptional Speaking and Communications skills • Fast and accurate typing and data entry skills • Excellent follow-up skills • Must be able to work in a fast-paced environment without getting frazzled • Product Knowledge • Organization • Analyzing Information • Verbal Communication • Reporting Skills • Managing Processes • Customer Focused • Friendly!

🏖️ Benefits

• Opportunity to be a part of a dynamic team • Casual attire every day • Possibility of remote position following training and evaluation period • Possibility of turning the seasonal position into a Full-Time position in January

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