Senior Product Manager

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Nava

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Define the vision, goals, and success measures for managed products and services • Discover and synthesize market research, user needs, business requirements, and technical approaches • Define project and feature direction, scope, priorities, user stories, and business metrics • Collaborate with cross-functional teams to develop and ship projects • Socialize product initiatives, iterate on them, and build buy-in with teams, government partners, and contractors • Prioritize roadmaps and inbound work with project management • Represent Nava’s outcome-centric and user-centric approach in agency and contractor discovery meetings • Understand and communicate end-user, population-segment, and government-partner needs • Measure progress toward business goals and user needs and translate data insights into action • Make tactical design and requirements decisions and generate stakeholder buy-in • Work directly with government partners and Nava’s engineering, design, and business teams to improve digital government services

🎯 Requirements

• At least 10 years of experience as a Product Manager of a cross-functional team • Bachelor's degree or equivalent experience • Experience running and/or shipping consumer web applications • Ability to generate strong product plans and build buy-in across teams, government partners, and contractors • Excellent written and verbal communication skills for technical, user experience, and project management trade-offs • Strong bias toward action and ability to structure action plans in ambiguous situations • Ability to execute with incomplete information and create order from divergent needs • Ability to define product objectives and reverse engineer paths and communications to achieve them • Ability to identify market trends and shifts affecting product direction • Adaptive, empathetic, collaborative, and positive mindset • Legal authorization to work in the United States • Ability to meet requirements for applicable government contracts • Work authorization that does not require visa sponsorship now or in the future • May be subject to a government background check or security clearance

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Disability, life, and accidental death insurance at no cost • Vacation, holidays including Juneteenth, and floating holidays • 12 paid federal holidays each year • Performance-based annual bonus • Paid parental leave • Weekly meals delivered to new parents' homes • Wellness program with physical, mental, and emotional health resources and support tools • Virtual doctor visits with no copay, depending on available providers • Sabbatical leave after continuous service • 401(k) with 4% employer match • Remote-first flexible work environment • Company laptop and home office setup assistance • Monthly reimbursement for eligible home office utility expenses • Internal training programs and professional development resources • LinkedIn Learning access and annual allowance for courses, tuition, and certifications • Referral bonus • Pre-tax commuter benefits • Collaborative and remote-friendly team environment

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