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Senior Program Manager

🕒 September 3

🏈 Alabama, Arizona, +29 more states – Remote

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💵 $157.5k - $177.3k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 24%

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Logo of Nava

Nava

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Lead delivery and client engagement efforts on a group of strategic government contracts • Cultivate strong, trusting relationships with government partners and maintain agency-level situational awareness • Detect delivery, process, culture, expectation-setting, staffing, contract milestone, and financial risks and resolve them collaboratively • Engage clients continuously to understand their vision, meet or exceed needs, solve issues, and communicate progress transparently • Identify new opportunities and risks and grow the program through surge CLINs, option years, and subcontractor negotiations • Collaborate across projects and the organization to anticipate and solve delivery problems • Build delivery environments based on mutual trust between government partners and Nava's team • Scale efforts through project managers and functional delivery leads • Manage contracts and portfolio finances with the finance team and coordinate contract modifications • Set and uphold delivery excellence and client service standards • Apply Nava policies and guidance at the program level • Participate in developing and delivering company objectives and key results

🎯 Requirements

• 10+ years of experience overseeing delivery outcomes and client relationships for large-sized projects • Experience with custom software or cloud infrastructure programs/projects • Must work East Coast hours • Must be able to travel easily to Richmond, VA by direct flight, short connecting flight, train, or car • Experience working with or for state government agencies • Solid understanding of government contracting, compliance, and audit trails • Experience leading and growing agile development teams and managing projects at scale • Experience leading large-scale, complex projects, including milestones, dependencies, and integrations with significant risk, uncertainty, or scale • Experience with agile frameworks such as Scrum, Kanban, or SAFe • Familiarity with continuous integration and continuous delivery • Adaptable problem-solving across organizations, processes, cultures, and technologies • Strategic approach to medium- and long-term delivery planning and contract management • Ability to maintain broader situational awareness beyond the immediate team • Excellent written and verbal communication skills • Legal authorization to work in the United States • Ability to meet requirements for applicable government contracts • Work authorization that does not require visa sponsorship now or in the future • May be subject to a government background check or security clearance • Must reside in one of the listed eligible states and work from the contiguous United States

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Disability, life, and accidental death insurance at no cost • Vacation, holidays including Juneteenth, and floating holidays • 12 paid federal holidays annually • Performance-based annual bonus for eligible employees when Nava meets its goals • Paid parental leave plus weekly meals delivered to your home • Wellness program with physical, mental, and emotional health resources and support tools • Virtual doctor visits with no copay, depending on available providers • Extended unpaid sabbatical leave after continuous service • 401(k) match of 4% of salary • Remote-first environment with flexible work • Company laptop and home office setup assistance via Staples • Monthly reimbursement for eligible home office utility expenses • Internal training programs and professional learning resources • LinkedIn Learning access and annual allowance for courses, tuition, and certifications • Referral bonus • Pre-tax commuter programs for in-office travel when applicable • Collaborative and remote-friendly team environment

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