Senior Program Manager

🕒 January 24

🏈 Alabama, Arizona, +28 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $140k - $157k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Nava

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🏛️ Government

🤝 B2B

☁️ SaaS

Government • B2B • SaaS

Nava is a public benefit corporation focused on making government services simple, effective, and accessible to all. Since 2015, Nava has partnered with federal, state, and local government agencies to tackle significant technology challenges and modernize service delivery. The company emphasizes human-centered design, developing flexible and resilient services that meet the needs of beneficiaries and government staff. Nava's work includes modernizing IT operations, enhancing digital experiences, and deploying AI-driven tools to connect people with public benefits.

📋 Description

• Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level • Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, process, culture, expectation setting, staffing, contract milestones, finances) • Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently • Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your program accordingly with surge contract line item numbers (CLINs), option years, and negotiations with subcontractors • Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery • Support the creation of delivery environments built on mutual trust between government partners and our team • Scale efforts through a team of project managers and other functional delivery leads • Manage all the contracts and finances on within your portfolio in coordination with the finance team and coordinate necessary contract modifications • Set and uphold standards for delivery excellence and client service • Apply Nava's policies and guidance at the program level (E.g. utilization guidance) • Participate in developing on and delivering company objectives and key results

🎯 Requirements

• Must have experience with Custom Software or Cloud infrastructure programs/projects • Experience working with or for state government agencies, with solid understanding of government contracting, compliance, and importance of audit trails • Experience with leading and growing agile development teams and the challenges of managing a project at scale, whether you inherited that team or built it from scratch • Ability to demonstrate experience leading large-scale projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale • Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery • You are an empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients • Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies • You are highly organized and care deeply about building and growing a sustainable, culture-conscious business • A strategic approach to delivery planning and contract management over the medium-term and long-term • An iterative approach to execution that emphasizes rapid team progress • Ability to maintain broader situational awareness beyond the immediate team • Excellent written and verbal communication skills

🏖️ Benefits

• Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs • Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost • Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge • Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO • Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus • Parental leave — paid time off for new parents, plus weekly meals delivered to your home • Wellness program — full platform offering physical, mental, & emotional health resources & support tools • Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program • Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest • 401(k) match — Nava matches 4% of your salary to support your retirement savings plan • Flexible work — remote-first environment with flexibility built around your schedule and responsibilities • Home office setup — company laptop & setup assistance provided via Staples for remote work needs • Utility support — monthly reimbursement to help offset eligible home office utility expenses • Learning opportunities — internal training programs and resources to help grow your professional skills • Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs • Referral bonus — get rewarded when you refer great people who join the Nava team • Commuter benefits — pre-tax commuter programs to support in-office travel when applicable • Supportive culture — A collaborative and remote-friendly team environment where people genuinely care