Senior Account Manager

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Logo of Navitus Health Solutions

Navitus Health Solutions

1001 - 5000 employees

Founded 2003

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🤝 B2B

Healthcare Insurance • Pharmaceuticals • B2B

Navitus Health Solutions is a pharmacy benefit manager (PBM) that provides transparent, people-centered pharmacy benefit solutions to health plans, employers, government programs and other plan sponsors. The company operates a 100% pass-through, cost-plus model that emphasizes lowering medication costs, managing formularies, specialty drug management (including a cost-plus specialty pharmacy), claims adjudication, pharmacy network management, and member enablement and support services. Navitus positions itself as a fiduciary partner focused on affordability, compliance, clinical quality and improving health outcomes through tailored PBM services and digital health integrations.

📋 Description

• Develop positive client relationships. • Develop effective solutions to customer problems. • Support call center in resolving member escalations and communication back to the client. • Work with clients to identify, gather information about scope and timelines for client projects. • Own operational support for client needs including member letters. • Participate in requirement gathering and QA for product development activities related to client needs. • Participate in, adhere to, and support compliance, people and culture, and learning programs. • Perform other duties as assigned.

🎯 Requirements

• Bachelor’s degree in appropriate field of study or equivalent work experience required. • 2 years of relevant experience in pharmacy benefits industry. • Proven experience successfully managing client relationships. • Knowledge of specialty medication benefits preferred. • Expert proficiency with Microsoft Office Suite.

🏖️ Benefits

• Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!

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