Field Service Technician

🔥 31 minutes ago

🎸 Tennessee – Remote

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💵 $17 - $19 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Logo of NCR Corporation

NCR Corporation

10,000+ employees

Founded 1884

💼 Consulting

🍽️ Food & Beverage

🏨 Hospitality

💰 $820M Post-IPO Equity on 2015-11

Consulting • Food & Beverage • Hospitality

NCR Corporation has evolved into two distinct companies: NCR Voyix and NCR Atleos. NCR Voyix provides digital commerce solutions tailored for retailers and restaurants on a global scale, enhancing their sales and customer interaction capabilities. In contrast, NCR Atleos focuses on expanding financial access by transitioning transactions to self-service channels and empowering financial institutions and retailers with its extensive ATM network. Together, these entities continue to build on NCR's legacy of facilitating insights, connections, and experiences across various commerce and financial landscapes.

📋 Description

• Perform customer installation, maintenance, and service calls promptly and effectively • Service electromechanical equipment, including self-checkout systems, within an assigned territory • Perform maintenance, repairs, preventive maintenance work, and system overhauls • Act as a first-line response to customers • Communicate with customers to identify and provide appropriate solutions • Organize and triage customer issues • Handle problems proactively before they occur • Complete formal NCR Voyix training to support customer needs

🎯 Requirements

• Local candidate to specific geographic area • Authorized to work in the US • At least 18 years of age • Valid driver’s license and driving record satisfying NCR fleet requirements • PC skills, basic electronic skills, and familiarity with specific hardware and operating systems • Ability to perform essential job functions with or without reasonable accommodation • Prolonged travel with driving several hours per day • Availability for rotating and weekend shifts • Flexible shift work, including morning, afternoon, and evening start times and some holidays • Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs. without assistance and up to 150 lbs. with assistance • Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects • Willingness to be trained on and operate small-scale scissor lifts • Familiarity with large servers, mainframe computers, and imaging software (preferred) • A+ Certification, CompTIA, or N+ Certification (preferred) • One or more years of related experience (preferred) • Employment offer conditional upon passage of applicable screening criteria

🏖️ Benefits

• Overtime available at time and a half • 7 paid holidays and 6 paid floating holidays • Paid vacation – up to 80 hours your first year • 401K savings and retirement plan • Company provided business use only vehicle • Medical insurance available immediately • Formal training provided through NCR Voyix • Virtual and hands-on classroom training • Learning community with dedicated teachers, mentors, and coaches

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