Field Service Technician I – Entry Level

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Logo of NCR Atleos

NCR Atleos

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Represent the NCR Atleos brand as the first line of response at customer locations • Perform basic module-level troubleshooting and escalate issues appropriately • Apply on-the-job training to resolve task-related problems • Follow safety and security procedures when working on ATMs • Complete NCR Atleos training and certifications • Diagnose ATM problems using error logs, the service app, and a company-provided cell phone • Perform minor maintenance and repairs on indoor and outdoor ATMs • Report work updates, details, and call closure information accurately and promptly • Maintain parts inventory and related records • Report hours worked and miles driven daily • Work on a call-by-call dispatch or daily schedule

🎯 Requirements

• Must reside in the specified geographic area • High School Diploma or equivalent • Must be authorized to work in the US • Valid driver’s license and driving record meeting company requirements • Reliable transportation for work purposes • Familiarity with operating an Android cell phone • Ability to travel for several hours during the workday, including in inclement weather • Ability to carry and lift tools, parts, and equipment weighing up to 50 lbs. without assistance • Ability to bend, squat, walk, stand, sit, reach, work with hands, and repetitively grasp and manipulate objects • Proof of minimum automobile insurance coverage: $100,000 bodily injury per person, $300,000 bodily injury per accident, and $100,000 property damage per accident • Ability to work flexible schedules, including nights, weekends, overtime, and flex shifts • Ability to work outside during all seasons and potential exposure to the elements • High personal integrity and ability to work with minimal supervision • Basic electrical and mechanical aptitude, skills, and knowledge • Good problem-solving skills and ability to learn new skills quickly and work under pressure • Associate degree preferred • Previous experience with NCR or similar equipment preferred

🏖️ Benefits

• Comprehensive Training • Career Growth Opportunities • Medical Insurance • Dental Insurance • Life Insurance • Vision Insurance • Short/Long Term Disability • Paid Vacation • 401k

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