Professional Services Technical Consultant V

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NCR Atleos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Evaluate, install, unit test, troubleshoot and support software solutions based on business and operational requirements • Specialize periodically in multi-vendor platforms, security, manageability, performance, consumer flow, transactions, maintenance operations and message formats • Analyze, install, configure and troubleshoot software • Perform functional analysis of requirements and determine implementation effort in customer environments • Configure base software in customer environments • Conduct unit tests, track problems and implement changes according to test plans and functional requirements • Diagnose, isolate and remedy system failures caused by software code errors • Establish acceptance criteria and quality goals • Provide estimates, goals, standards, constraints and dependencies for statements of work and software development plans • Perform QA in end-to-end testing and lead analysis and resolution of software issues • Prepare software for customer or network distribution • Ensure installability through software distribution, bare-metal installation and local updates • Support field organization during lab installations, certifications and training • Lead analysis and resolve software issues during customer acceptance testing • Support and resolve production issues forwarded by Level 3 Support, including creating hot fixes and executing integration tests before QA delivery • Anticipate internal and external client needs and maintain commitment to client satisfaction • Work with multiple demands, shifting priorities, ambiguity and rapid change; some shift work may be required

🎯 Requirements

• Experience working in the ATM or kiosk self-service industry • Bachelor’s degree or equivalent accreditation in computer sciences, information systems or other technical discipline • Technical project leadership experience organizing project resources • Experience working with Microsoft operating system technology, specifically Windows 10 and Windows 7 • Experience installing and supporting hardware devices and drivers, installing and configuring Windows applications, troubleshooting network protocols and services including TCP/IP, Internet Information Services, and remote access, or understanding client/server application architectures • Experience creating and leading group presentations, hosting web seminars and public speaking • Offers of employment are conditional upon passage of screening criteria applicable to the job

🏖️ Benefits

• Medical Insurance • Dental Insurance • Life Insurance • Vision Insurance • Short/Long Term Disability • Paid Vacation • 401k