Technical Account Manager

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🕒 April 29

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Nebius Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏢 Enterprise

☁️ SaaS

AI • Enterprise • SaaS

Nebius Group is building one of the world’s leading AI infrastructure companies, focusing on providing the necessary compute, storage, and tools for developers in the AI space. Based in Europe and listed on Nasdaq, Nebius has a global presence with R&D centers across Europe, North America, and Israel. The company's primary offering is an AI-centric cloud platform designed for intensive AI workloads, complemented by various other businesses involved in generative AI development, edtech, and autonomous technology.

📋 Description

• Lead the transition from PoC to production • Ensure customer workloads are deployed, stable, and scalable • Drive time-to-production and time-to-value • Understand customer architectures and use cases • Monitor and improve performance (latency, throughput), cost efficiency, and reliability • Identify and resolve bottlenecks proactively • Work directly with customer engineering teams • Provide guidance on best practices and optimisation • Translate technical challenges into actionable solutions • Act as a primary technical contact for production issues • Coordinate with internal teams to resolve incidents • Communicate clearly during high-pressure situations • Identify opportunities to optimise and expand usage • Provide structured feedback to Product and Infrastructure teams • Help shape better solutions based on real customer needs

🎯 Requirements

• Solid understanding of cloud or infrastructure systems • Solid understanding of distributed systems or high-load applications • AI/ML workloads (LLMs, inference, etc.) is a strong plus • Ability to troubleshoot and reason about system performance • Experience working directly with technical customers (e.g. engineers, ML teams) • Ability to communicate complex topics clearly and effectively • Strong sense of ownership – drive outcomes, not just tasks • Ability to manage multiple customers and priorities • Structured, proactive, and solution-oriented mindset

🏖️ Benefits

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. • 401(k) plan: Up to 4% company match with immediate vesting. • Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. • Remote work reimbursement: Up to $85/month for mobile and internet. • Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.